https://community.qlik.com/t5/Official-Support-Articles/How-to-find-prefix-for-virtual-proxy/ta-p/1715954 <DIV class=""><DIV class="">&nbsp;</DIV></DIV><DIV class=""><DIV class=""><P>Get "error 404 - not found" The following URL is Unknown:/hub/ when accessing QlikSense Hub.</P></DIV></DIV><H4><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Prefix.png" style="width: 200px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/78618i2A91E227A8E65EC8/image-size/small?v=v2&amp;px=200" role="button" title="Prefix.png" alt="Prefix.png" /></span><BR /><BR />Environment:</H4><P>Qlik Sense, All versions</P><H4>Cause:</H4><P>If you change the default prefix you can no longer access the QMC or HUB with the standard url.</P><H4>Resolution<SPAN>:</SPAN></H4><P><SPAN>1. If you know the prefix you changed to, add it before /hub</SPAN><BR /><SPAN>"YourServerName/prefix/hub/"</SPAN><BR /><BR /><SPAN>2. If you are not sure what you changed it to</SPAN></P><OL><LI>Restart the the Proxy service and open to the<SPAN>&nbsp;</SPAN><I>YourServername</I>_System_Proxy log. (You can find information about where to find the logs<SPAN>&nbsp;</SPAN><A href="https://community.qlik.com/t5/Knowledge/How-To-Collect-Log-Files-From-Qlik-Sense-Enterprise-on-Windows/ta-p/1713168" target="_blank" rel="noopener">here</A><SPAN>&nbsp;</SPAN>)</LI><LI>&nbsp; Search for "Added default virtual proxy path". The name you picked will be listed here.</LI></OL> Wed, 04 May 2022 10:59:14 GMT Maria_Halley 2022-05-04T10:59:14Z https://community.qlik.com/t5/Official-Support-Articles/How-to-find-prefix-for-virtual-proxy/ta-p/1715954 <DIV class=""><DIV class="">&nbsp;</DIV></DIV><DIV class=""><DIV class=""><P>Get "error 404 - not found" The following URL is Unknown:/hub/ when accessing QlikSense Hub.</P></DIV></DIV><H4><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Prefix.png" style="width: 200px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/78618i2A91E227A8E65EC8/image-size/small?v=v2&amp;px=200" role="button" title="Prefix.png" alt="Prefix.png" /></span><BR /><BR />Environment:</H4><P>Qlik Sense, All versions</P><H4>Cause:</H4><P>If you change the default prefix you can no longer access the QMC or HUB with the standard url.</P><H4>Resolution<SPAN>:</SPAN></H4><P><SPAN>1. If you know the prefix you changed to, add it before /hub</SPAN><BR /><SPAN>"YourServerName/prefix/hub/"</SPAN><BR /><BR /><SPAN>2. If you are not sure what you changed it to</SPAN></P><OL><LI>Restart the the Proxy service and open to the<SPAN>&nbsp;</SPAN><I>YourServername</I>_System_Proxy log. (You can find information about where to find the logs<SPAN>&nbsp;</SPAN><A href="https://community.qlik.com/t5/Knowledge/How-To-Collect-Log-Files-From-Qlik-Sense-Enterprise-on-Windows/ta-p/1713168" target="_blank" rel="noopener">here</A><SPAN>&nbsp;</SPAN>)</LI><LI>&nbsp; Search for "Added default virtual proxy path". The name you picked will be listed here.</LI></OL> Wed, 04 May 2022 10:59:14 GMT https://community.qlik.com/t5/Official-Support-Articles/How-to-find-prefix-for-virtual-proxy/ta-p/1715954 Maria_Halley 2022-05-04T10:59:14Z