article How to Setup Multi-Factor Authentication (MFA) for your Qlik Account and Cloud Analytics in Official Support Articles

How to Setup Multi-Factor Authentication (MFA) for your Qlik Account and Cloud Analytics

Andre_Sostizzo — Tue, 01 Apr 2025 11:19:42 GMT

Multi-factor authentication (MFA) is an extra layer of security added to your Qlik Account.

It:

Is Optional for Service Account Owner (SAO)
Is Optional for Invitees and Tenant Admins
Can be disabled at any time

Mandating the use of MFA for your users requires a subscription which allows the use of a third party IdP (Identity Provider).

MFA is not supported in legacy Qlik Sense on-premise installations. See Configuring security > Authentication.

Resolution

Install a Multi-Factor Authentication (MFA) app on your phone, such as Google Authenticator, LastPassAuthenticator, Microsoft Authenticator, or similar.
Using only a QR reader will not work. An MFA Authenitcator app is required.
Log in to your Qlik Portal (see How to Access My Qlik Portal for details)
Navigate to Password & Security
Scroll to Multi-factor authentication and click Set up
Confirm the on-screen instructions to Log out
Scan the QR code with your MFA Authenticator and enter the Authenticator's one-time code
Save the provided Recovery Code, confirm by ticking the checkbox, and click Continue
This code is mandatory in case you need to recover your account. A new one will be generated after use; always save the most recent one.
An Authenticator app has been successfully activated

If Multi-factor Authentication needs to be disabled at any point, see How to Reset or Disable MFA (Multi-Factor Authentication) for Qlik Cloud Analytics.

Frequently Asked Questions

Q: What happens if SAO is locked out due to a device change or loss?
A: The SAO can use the Recovery Code generated while setting up MFA.

Q: What happens if SAO loses the MFA recovery link or code or does not save the newly generated one?
A: Contact Qlik Customer Support to reset MFA.

Q: Can a user set up MFA without a mobile?
A: Yes. Authenticators have Desktop options.

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Notwo — Thu, 06 May 2021 09:00:28 GMT

When will you make it possible to enforce Multi-Factor Authentication for all users in my Qlik Sense account? The security governance of MFA is very weak if it is up to the individual business user to enable MFA on their account as an optional feature. Like all our other SaaS services we would require to have MFA enforced account-wide by the admin.

Alternatively if you would include standard SSO options like Google Workspace to the Qlik Sense Business SaaS to re-use their MFA that comes with the SSO.

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Sonja_Bauernfeind — Thu, 06 May 2021 10:18:18 GMT

Hello @Notwo !

Thank you for your feedback and for voicing your interest in further development and improvements. It's a great idea and I would highly recommend you post it over on our ideas forum to give that feedback directly to our product teams.

Please feel free to @ me once you do as I want to cast my vote on it!

All the best,

Sonja

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Notwo — Thu, 06 May 2021 10:26:27 GMT

Thank you @Sonja_Bauernfeind . I have create an idea https://community.qlik.com/t5/Suggest-an-Idea/Enforced-MFA-and-or-Google-SSO-for-Qlik-Sense-Business-SaaS/idi-p/1805773#M6148

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Sonja_Bauernfeind — Thu, 06 May 2021 10:35:37 GMT

Voted! Thanks, @Notwo

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

WayneH — Tue, 03 Oct 2023 05:45:53 GMT

How has this not been enabled yet as a forced item. Where every user must select to do this them selves. This needs to have the option to be enforced at a global level.

Its 2023, the security threats have moved on, MFA is no longer "optional"

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

retretrt — Fri, 06 Oct 2023 11:57:13 GMT

need also this urgently

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Sonja_Bauernfeind — Fri, 06 Oct 2023 13:29:35 GMT

Hello @retretrt @WayneH

Please vote for the existing idea in our ideation platform which is currently gathering feedback. Enforced MFA and/or Google SSO for Qlik Sense Business SaaS

If you are unable to access the above link, please go to the ideation platform first, where you will be logged in. You can click the link above afterwards.

For Qlik Cloud (Enterprise), I recommend reviewing the option to rely on your own IdP, rather than the Qlik ID and optional MFA.

All the best,
Sonja

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

retretrt — Fri, 06 Oct 2023 13:33:56 GMT

hi, i have but it has only received 10 votes. Security is seen as a basic minimum requirement and not something that can be "voted on". We will re-evaluate our license with qlik as enforcing security and privacy in 2023 is just something any company cannot survive without

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Sonja_Bauernfeind — Fri, 06 Oct 2023 13:36:43 GMT

Hello @retretrt I'm forwarding the information to our product team; though please keep an eye on the idea as this is where you will see movement when it has been reviewed.

All the best,
Sonja

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Daniele_Purrone — Fri, 06 Oct 2023 13:58:22 GMT

Hi @retretrt ,

judging by your email address, I would say (correct me if I'm wrong) that your customer account has a Qlik Sense Enterprise SaaS subscription, which means that you can setup your own IdP and enforce MFA on all of your users.

That's one of the benefits of having a Enterprise subscription as opposed to Qlik Sense Business, which is not an enterprise offering.

We cannot enforce MFA on QlikId accounts, as those can be used across different tenants (and companies) and even just in order to reach out to support in case of need. That's why we leave it to the single users to decide whether to implement it or not, when using QlikID.
As said, however, you should be free to use any Identity Provider of your choosing and set up the security level that suits your company.

Please, let us know if you have questions about it.

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

WayneH-RNNZ — Mon, 09 Oct 2023 04:32:57 GMT

As a test user, not being able to test or validate SSO has a bearing on useability. I have a customer that is moving to QSense, and we cannot test to see if there are any issues, one way or the other. i have a dummy M365 tenant, and a dummy QSense account.

and in the non-integrated environment, how hard would it be to put in a setting to say, "all new users have MFA enabled" and stop the ability for end users to remove the MFA requirement.

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Daniele_Purrone — Mon, 09 Oct 2023 06:43:34 GMT

Hi @WayneH-RNNZ we understand the requirement and are actively engaging our product team so that they make a decision. In the meantime, please engage our sales department and request a Qlik Sense Enterprise trial instead of a Qlik Sense Business one. That way you will be able to test and validate single sign on via any IDP of your choosing.

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

retretrt — Thu, 12 Oct 2023 11:31:58 GMT

@Daniele_Purrone thank you for clearing. Was not aware and will set up with IP

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

random_user_3869 — Wed, 27 Mar 2024 09:48:30 GMT

Hello everyone,

i see that it is possible to enable individual users to use MFA.

What i would like to know if it's possible to enforce all users to use MFA.

The users of our tenant come from a custom IDP.

So what would be the next step in order to achieve that ?

Is that even possible ?

Thank you

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Sonja_Bauernfeind — Thu, 28 Mar 2024 08:17:46 GMT

Hello @random_user_3869

This article documents the use of MFA when QlikID is used as an IDP. If you have your own Identity Provider (IDP), control over Multi Factor Authentication sits with your IDP. You will need to investigate whether or not your IDP supports your requirement.

All the best,
Sonja

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

random_user_3869 — Thu, 28 Mar 2024 08:29:40 GMT

Thank you @Sonja_Bauernfeind for your comment.

My question is : how to know that MFA is compatible with my IDP ?

If it is then are there any setup to perfom on the qlik cloud side ?

Ay documentaiton on this topic anywhere ?

Thank you for your response

Re: How to Setup Multi-Factor Authentication (MFA) for Qlik Sense Business

Sonja_Bauernfeind — Thu, 28 Mar 2024 09:07:59 GMT

Hello @random_user_3869

You will need to speak with your IDP provider to see how they set up Multi Factor Authentication. This is entirely done on your/the Identity Provider's end. Example: If you are using Okta as your IDP, investigate what options Okta has in regards to MFA.

You mentioned you are are already using a third-party IDP, but here are the resources around setting one up regardless:

Setting up identity providers
Switching from Qlik Account to a corporate IdP configuration

This article (and any setup of MFA in QlikID) are not relevant if you use a third party provider.

All the best,
Sonja

article How to Setup Multi-Factor Authentication (MFA) for your Qlik Account and Cloud Analytics in Official Support Articles

How to Setup Multi-Factor Authentication (MFA) for your Qlik Account and Cloud Analytics

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