https://community.qlik.com/t5/Official-Support-Articles/How-to-recreate-out-of-sync-or-corrupt-CAL-data/ta-p/1710927 <P>Any of the following symptoms may occur on a QlikView Server when trying to assing a CAL:</P> <UL> <LI>Cannot assign new CALs.</LI> <LI>No CALs listed as available and all previously assigned CAL information is missing</LI> <LI>No settings can be edited on the license tab (settings reverts back when pressing Apply)</LI> </UL> <P>This might be caused by either out of sync or corrupted PGO files.&nbsp;</P> <P>&nbsp;</P> <H3 class="qlik-migrated-tkb-headings"><STRONG>Resolution</STRONG></H3> <P>&nbsp;</P> <OL> <LI>Stop the QlikView server service.&nbsp;</LI> <LI>Remove (make sure to backup the files!) the PGO and DAT files found in the QlikView Server folder:&nbsp;<FONT face="courier new,courier">%ProgramData%\Qliktech\QlikView Server\<BR /><BR /></FONT>Make sure to do this on all QlikView Servers if running a cluster.<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qvs root folder location.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/42896i772638F8D0DF7EBD/image-size/large?v=v2&amp;px=999" role="button" title="qvs root folder location.png" alt="qvs root folder location.png" /></span><BR /><BR /></LI> <LI>Remove (again, make sure to backup the files!) the PGO files found in the Documents folder (shared folder if running a cluster).</LI> <LI>Restart the QlikView Server service.&nbsp;</LI> <LI>Make sure all the folders get populated with new files and verify in the QlikView Management Console that all the above mentioned functionality is restored.</LI> </OL> Fri, 23 Oct 2020 09:36:48 GMT Bjorn_Wedbratt 2020-10-23T09:36:48Z https://community.qlik.com/t5/Official-Support-Articles/How-to-recreate-out-of-sync-or-corrupt-CAL-data/ta-p/1710927 <P>Any of the following symptoms may occur on a QlikView Server when trying to assing a CAL:</P> <UL> <LI>Cannot assign new CALs.</LI> <LI>No CALs listed as available and all previously assigned CAL information is missing</LI> <LI>No settings can be edited on the license tab (settings reverts back when pressing Apply)</LI> </UL> <P>This might be caused by either out of sync or corrupted PGO files.&nbsp;</P> <P>&nbsp;</P> <H3 class="qlik-migrated-tkb-headings"><STRONG>Resolution</STRONG></H3> <P>&nbsp;</P> <OL> <LI>Stop the QlikView server service.&nbsp;</LI> <LI>Remove (make sure to backup the files!) the PGO and DAT files found in the QlikView Server folder:&nbsp;<FONT face="courier new,courier">%ProgramData%\Qliktech\QlikView Server\<BR /><BR /></FONT>Make sure to do this on all QlikView Servers if running a cluster.<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qvs root folder location.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/42896i772638F8D0DF7EBD/image-size/large?v=v2&amp;px=999" role="button" title="qvs root folder location.png" alt="qvs root folder location.png" /></span><BR /><BR /></LI> <LI>Remove (again, make sure to backup the files!) the PGO files found in the Documents folder (shared folder if running a cluster).</LI> <LI>Restart the QlikView Server service.&nbsp;</LI> <LI>Make sure all the folders get populated with new files and verify in the QlikView Management Console that all the above mentioned functionality is restored.</LI> </OL> Fri, 23 Oct 2020 09:36:48 GMT https://community.qlik.com/t5/Official-Support-Articles/How-to-recreate-out-of-sync-or-corrupt-CAL-data/ta-p/1710927 Bjorn_Wedbratt 2020-10-23T09:36:48Z