article How to change the share path in Qlik Sense (Service Cluster) in Official Support Articles

How to change the share path in Qlik Sense (Service Cluster)

Andre_Sostizzo — Mon, 05 Feb 2024 12:45:51 GMT

The purpose of this guide is to walk through how to change the path in which Apps, ArchivedLogs, Custom Data, and Repository content is stored.

Older releases (e.g. June 2017) of Qlik Sense Enterprise did not include the QlikSenseUtil.exe tool. A copy for older releases is attached to this article for use at the end customer's own risk since it is no longer supported.

Change the Service Cluster path:

Navigate to the Service Cluster section of the Qlik Sense Management Console to determine the current share path
Create a new folder for share on the intended destination.

Fig 1
Share this path through Windows file sharing as shown in Fig 1
1. Right-Click, select Properties
2. Open the Sharing tab
3. Press Share...
4. In the available menu add the service account to have Read/Write permissions as visualized in Fig 2
  
  Fig 2
Copy the Network path to a text editor for reference later
Stop all Qlik Sense services except for the Qlik Sense Repository Database / PostgreSQL on all nodes
Move the Apps, ArchivedLogs, CustomData, and StaticContent folders from the previous share location to the new share
Browse to C:\Program Files\Qlik\Sense\Repository\Util\QlikSenseUtil\ and open QlikSenseUtil.exe

If the installation path of Qlik Sense was customized at install, the location will have changed to: Drive:\Path\Where\Installed\Repository\Util\QlikSenseUtil\
Click Connect to database and fill out the required connection details
- Host Name: the hostname of your database; use localhost if local
- Port: the Qlik Sense Repository port; use 4432 if default
- Database user: the user; use qliksenserepository
- Password: the password you have chosen at install
- Use SSL: Check if SSL has been set up
Next, click on the Service Cluster section and click OK to retrieve the current share path values
Replace the existing values with the new share path

Ensure that there are no double slashes in the paths (e.g. \\QlikSense\\Apps) as this is not a logical Windows path

Example before values:

Example after values:
Click on Save to save the values in the underlying Qlik Sense Repository Database
Click on Clear to clear the values and then OK to retrieve the values which exist in the underlying database to ensure that the previously entered values were saved in an expected manner

It is ideal here to copy one of the paths and ensure that they work as expected in Windows
Start all previously stopped Qlik Sense Services

Adjust the default Data connections:

After changing the Service Cluster path, some default Data connections need to be adjusted to match the new path.

Open the Qlik Sense Enterprise Management Console (QMC)
Go to Data Connections
Locate:
- ArchivedLogFolders
- AttachedFiles
- DataPrebAppCache
Modify each and chance the Connection String to match the new path.

Example:

(old) \\DC1\Share\ArchivedLogs
(new) \\QLIKSERVER1\Share\ArchivedLogs
Click Apply after changing each connection string

Re: How to change the share path in Qlik Sense (Service Cluster)

m_cabrera — Fri, 30 Oct 2020 09:11:13 GMT

Hi, I did all the steps to change the Share folder, but now I'm having issues with the Monitoring apps. After changing the share folder all the apps wors perfect, but the reload of the Monitoring apps throws this error

The following error occurred:
Connector reply error: Unable to connect to database:
Connection failed:
Please check the values for Username‚ Password‚ Host‚ and other properties.
The error occurred here:
db_check:
SELECT "id"
FROM "public"."log_entries"
WHERE "entry_timestamp" >= '2020-10-30 08:52:07'

The following error occurred:
Exists for \ failed: ExistsException \ failed: boost::filesystem::status: No se encuentra el nombre de red especificado: "\\JRG-SRV-QLIK\QlikShare\ArchivedLogs": unknown error
The error occurred here:
FOR each folder in DirList(archivedLogsFolder & '*')
The following error occurred:
Exists for \ failed: ExistsException \ failed: boost::filesystem::status: No se encuentra el nombre de red especificado: "\\JRG-SRV-QLIK\QlikShare\ArchivedLogs": unknown error
The error occurred here:
?

Any idea what should I do in order to solve this issue?

Thanks,

Re: How to change the share path in Qlik Sense (Service Cluster)

Jason_Michaelides — Mon, 29 Jan 2024 17:20:28 GMT

Thanks for this. Please add to the steps the need to update connection strings of the default Data Connections.

Re: How to change the share path in Qlik Sense (Service Cluster)

Sonja_Bauernfeind — Mon, 05 Feb 2024 12:46:42 GMT

Hello @Jason_Michaelides

Thank you for reaching out! The article has been updated. I appreciate your feedback immensely.

All the best,
Sonja

Re: How to change the share path in Qlik Sense (Service Cluster)

Jason_Michaelides — Mon, 05 Feb 2024 20:09:33 GMT

Nice one Sonja - thank you!

Re: How to change the share path in Qlik Sense (Service Cluster)

Yves_Jezequel — Fri, 27 Jun 2025 01:05:37 GMT

Hello, in the online documentation for Qlik Sense Enterprise on Windows from May 2024 it is mentioned the settings.ini file for the Engine has to be updated with this line : MapNetworkDrives=1. Is it not applicable earlier or is it just not mentioned for the previous versions?

Re: How to change the share path in Qlik Sense (Service Cluster)

Sonja_Bauernfeind — Mon, 30 Jun 2025 06:49:13 GMT

Hello @Yves_Jezequel

This setting is done to enable support for NFS shares, introduced in later versions of Qlik Sense. If you do not use an NFS share, this step is not required.

See Does Qlik Sense support NFS Shared storage? .

All the best,
Sonja