topic Re: Mac OS cannot install SQL Explorer in Data Quality

Mac OS cannot install SQL Explorer

Anonymous — Sat, 16 Nov 2024 04:52:17 GMT

I'm unable to install the additional packages in Talent Open Studio for Data Quality 7.2.1

After the restart the same window appear over and over again.

I already tried reinstalling the software, I think that maybe there is no permission to write those packages?

I put the logs of the system down here.

Thank you!

  System Version:	macOS 10.14.5 (18F132) MOJAVE

Talend Open Profiler

Version: 7.2.1
Build id: 


(c) Copyright 2006-2019 Talend Inc.  All rights reserved.
Visit http://www.talend.com

  GNU nano 2.0.6                                         File: .log                                                                                         

!SESSION 2019-08-23 13:12:21.774 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_144
java.vendor=Oracle Corporation
BootLoader constants: OS=macosx, ARCH=x86_64, WS=cocoa, NL=en_US
Framework arguments:  -keyring /Users/gerardo/.eclipse_keyring -showlocation
Command-line arguments:  -os macosx -ws cocoa -arch x86_64 -keyring /Users/gerardo/.eclipse_keyring -showlocation

!ENTRY org.eclipse.osgi 4 0 2019-08-23 13:12:22.539
!MESSAGE Bundle org.eclipse.gmf.runtime.common.ui.printing.win32@4 not found.

!ENTRY org.eclipse.compare.win32 4 0 2019-08-23 13:12:22.925
!MESSAGE FrameworkEvent ERROR
!STACK 0
org.osgi.framework.BundleException: Could not resolve module: org.eclipse.compare.win32 [3]
  Unresolved requirement: Require-Capability: eclipse.platform; filter:="(osgi.os=win32)"

        at org.eclipse.osgi.container.Module.start(Module.java:451)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1783)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1762)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.doContainerStartLevel(ModuleContainer.java:1725)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1656)
        at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1)
        at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:233)
        at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:343)

!ENTRY org.talend.platform.logging 1 0 2019-08-23 13:12:25.440
!MESSAGE 2019-08-23 13:12:25,437 INFO  org.talend.dataprofiler.rcp.Activator  - Starting Talend Profiling platform.


!ENTRY org.eclipse.core.net 1 0 2019-08-23 13:12:34.884
!MESSAGE System property http.nonProxyHosts has been set to local|*.local|169.254/16|*.169.254/16 by an external source. This value will be overwritten usi$

Re: Mac OS cannot install SQL Explorer

Anonymous — Tue, 27 Aug 2019 09:48:56 GMT

Hello,

Please make sure that you install JDK 8 instead of JRE.

Could you please refer to this online installation guide about:TalendHelpCenter:Compatible Operating Systems to see if you are on a compatible platform?

Best regards

Sabrina

Re: Mac OS cannot install SQL Explorer

mark-psl — Fri, 25 Oct 2019 19:03:32 GMT

I'm having the same problem. Here's what my java -version is displaying:

openjdk version "1.8.0_232"
OpenJDK Runtime Environment (Zulu 8.42.0.21-CA-macosx) (build 1.8.0_232-b18)
OpenJDK 64-Bit Server VM (Zulu 8.42.0.21-CA-macosx) (build 25.232-b18, mixed mode)

Re: Mac OS cannot install SQL Explorer

Anonymous — Tue, 29 Oct 2019 09:33:30 GMT

Hello @mark-psl

Did you get this issue on V 7.2.1 as well? What's your Mac OS version?

Best regards

Sabrina

Re: Mac OS cannot install SQL Explorer

mark-psl — Tue, 29 Oct 2019 13:22:09 GMT

Yes, sorry. I'm trying this on v7.2.1. I'm on macOS 10.14.6 (Mojave)

Thanks.

Re: Mac OS cannot install SQL Explorer

mark-psl — Fri, 08 Nov 2019 18:10:02 GMT

Here's a capture of my recent attempts this morning that might help.

Re: Mac OS cannot install SQL Explorer

mark-psl — Sun, 10 Nov 2019 04:28:36 GMT

Should I submit this to the Bug Tracker?

Re: Mac OS cannot install SQL Explorer

Anonymous — Tue, 26 Nov 2019 06:41:40 GMT

Hello,

Please make sure that Studio conform to JDK Compiler Compliance Level 11 (default), when running Oracle 11.

Best regards

Sabrina

Re: Mac OS cannot install SQL Explorer

mark-psl — Tue, 26 Nov 2019 18:29:35 GMT

@xdshi wrote:

Hello,

Please make sure that Studio conform to JDK Compiler Compliance Level 11 (default), when running Oracle 11.

Best regards

Sabrina

Thanks Sabrina. Not sure what you mean. I'm not running Oracle 11 that I know of. Just the standard install that comes with the Community version of DQ. Where would I find the setting to ensure conformance to JDK?

Re: Mac OS cannot install SQL Explorer

mark-psl — Fri, 06 Dec 2019 19:10:39 GMT

Found the compliance setting and it looks like it's set to 11.

Re: Mac OS cannot install SQL Explorer

mark-psl — Fri, 06 Dec 2019 19:30:07 GMT

Note, I tried this with the latest build but still have the same effect.

I'm trying to evaluate these tools for a client but I'm afraid that if the community version is this problematic then paying almost $1200/month will frustrate them and force us to look elsewhere. Any help would be appreciated.

Re: Mac OS cannot install SQL Explorer

msjian — Tue, 07 Jan 2020 10:06:48 GMT

Hi mark-psl

it is strange

we test again on 7.2.1 on mac(10.15.2 (19C57))

didn't reproduce this issue

after accept the download dialog, it will download jars to %studio%\dropins, see follows

and then restart although popup "Addtional talend package" dialog, but there will not show the "SQL explorer for Data Quality" and "Chart for Data Quality"

Could you help us to check the above folder content?

Regards
Jian
----------------------------------------------------------
Talend | Data Quality

Re: Mac OS cannot install SQL Explorer

mark-psl — Wed, 08 Jan 2020 20:37:29 GMT

Jian,

I'm seeing the same in my dropin folder:

As noted in a previous post I tried the 7.3.1 version but getting the same results.

Re: Mac OS cannot install SQL Explorer

mark-psl — Wed, 12 Feb 2020 18:20:52 GMT

Updating as I've tried TOS_DQ-20200117_1600-V7.3.1M6 release.

I've also updated to macOS Catalina 10.15.3. Java versions are the same as above.

Still the same issue.

Re: Mac OS cannot install SQL Explorer

mark-psl — Wed, 12 Feb 2020 18:41:14 GMT

Jian,

Can you share with my your Java configuration screenshot on your macOS test device? I want to make sure I'm mirroring what you have.

Note also I can get this to work on a Windows 10 instance.

Thanks!

Re: Mac OS cannot install SQL Explorer

mark-psl — Thu, 13 Feb 2020 03:37:49 GMT

One more piece of information. I copied the .jar files mentioned above into the plugins folder and the repeating message at startup does not happen. The issue now is I'm not able to "view rows", etc. when looking at a indicator result.

Re: Mac OS cannot install SQL Explorer

Vamsi4 — Thu, 24 Jun 2021 20:00:45 GMT

any recent updates on this ticket or resolutions, seeing similar issue with mac install.

Re: Mac OS cannot install SQL Explorer

Anonymous — Fri, 25 Jun 2021 03:00:17 GMT

Hello,

Please give us more information about your current situation? What's Mac OS version are you using? On which talend data quality build version you got this installation issue?

Best regards

Sabrina

Re: Mac OS cannot install SQL Explorer

Vamsi4 — Fri, 25 Jun 2021 14:03:49 GMT

hi,

mac os - big sur 11.4

talend open studio - 7.3.1

java version - jdk "1.8.0_161"

Regards

Vamsi

Re: Mac OS cannot install SQL Explorer

Anonymous — Mon, 28 Jun 2021 07:43:11 GMT

Hello,

Referring to talend help center installation guide, MacOS Big sur 11.x is not a compatible operating system for v7.3.

Best regards

Sabrina