topic Re: Data Prep Portal is not coming up in Data Quality

Data Prep Portal is not coming up

Anonymous — Sat, 16 Nov 2024 09:31:39 GMT

HI All,

I am able to install data prep successfully. data prep service is running but when try to access portal it hung.

Please see attached screenshot for more details.

Tried to increase the Xmx to 8 GB still same issue

Anonymous — Mon, 17 Jul 2017 09:28:17 GMT

Hi,

Which version are you running? 2.0 or 2.1?

Can you send the log and configuration files (respectively data/logs/app.log and config/application.properties)?

My first guess would be "public.ip in application.properties is not properly set".

Cheers,

Gwendal

Anonymous — Tue, 18 Jul 2017 03:20:42 GMT

Issue resolved, once I changed to IP address instead of localhost. But why localhost is not working, thats bit wierd..

Anonymous — Tue, 18 Jul 2017 08:33:40 GMT

Sometimes people change what "localhost" is pointing to in their /etc/hosts (or the Windows equivalent).

Can you try a "ping localhost"?

Anonymous — Tue, 18 Jul 2017 08:46:17 GMT

ping localhost

result will ping to 127.0.0.1

is that the reason ?

Anonymous — Tue, 18 Jul 2017 09:29:55 GMT

So "ping localhost" pings "127.0.0.1", that's good and expected .

Are you starting DP inside a VM?