topic Re: Error when saving connection in Talend Studio

Error when saving connection

Ve1633947389 — Mon, 11 Oct 2021 10:21:57 GMT

I am unable to make salesforce connection

It accepts username and password , test connection is successful but fails in next step.

It shows error when click finish , Please help. I tried by selecting schema and not selecting schema

Re: Error when saving connection

Anonymous — Mon, 11 Oct 2021 13:26:58 GMT

Can you stop the studio , and rename following folder :

studio\configuration\org.eclipse.core.runtime to org.eclipse.core.runtime.ori

then restart studio ?

Re: Error when saving connection

Anonymous — Tue, 12 Oct 2021 03:19:48 GMT

Hello,

Does this issue only repro on your specific schema or all schemas when you add your schemas to the repository?

By using a tSalesForceInput component with only manual parameterize of the Salesforce object to load, are you able to obtain the complete schema of the object in talend studio?

Best regards

Sabrina

Re: Error when saving connection

Ve1633947389 — Tue, 12 Oct 2021 12:03:15 GMT

I tried but it didn't help.

Re: Error when saving connection

Anonymous — Tue, 12 Oct 2021 13:12:19 GMT

You should post the studio log file. You will find it here: <studio-root>/configuration/0123456789.log

and the workspace log file: <workspace-root>/.metadata/.log

Re: Error when saving connection

Anonymous — Tue, 12 Oct 2021 13:13:33 GMT

BTW: as customer I would involve the support.

Did you have checked if the file system is not write only for the folder metadata?

I had such things.

Re: Error when saving connection

Ve1633947389 — Tue, 12 Oct 2021 13:33:53 GMT

Hi ,

Thanks for response!

The issue is with all the schema. I can see my salesforce objects in the schema list but can not select and click finish. It throws error.Please help

Re: Error when saving connection

Ve1633947389 — Tue, 12 Oct 2021 13:42:11 GMT

please find workspace log attached

Re: Error when saving connection

Anonymous — Tue, 12 Oct 2021 13:46:37 GMT

Thanks for the log file. Ok the filesystem is not the problem. It is an internal error in the studio. I guess you have a subscription. Please file a support ticket!

Re: Error when saving connection

Anonymous — Tue, 12 Oct 2021 13:47:48 GMT

The error message is a typical Talend error message, they actually never tell you what went wrong actually.

Re: Error when saving connection

Anonymous — Wed, 13 Oct 2021 03:13:39 GMT

Hello,

So far, JDK 16 is not list in the compatible Java environments. Maybe it is a problem for your case.

Here is online installation guide about: TalendHelpCenter: Compatible Java Environments

With subscription soluion, it is recommended to create a support case on talend support portal so that we could give you a remote assistance(zoom meeting) through support cycle with priority.

Best regards

Sabrina

Re: Error when saving connection

Anonymous — Wed, 13 Oct 2021 18:02:49 GMT

Take the hint from Sabrina! Java 6 is not supported anymore and you will end up in a number of strange errors. You need to change to Java 8!