topic Re: tS3List can't retrieve the files. in Talend Studio

tS3List can't retrieve the files.

MoMoAC — Fri, 15 Nov 2024 23:16:16 GMT

I want to get S3 files and read the files,but failed.

The error message as below, It shows that I can't retrieve the file.

The tS3List setting is as the picture shows. the ARN role is right.

Do I miss some settings?

Thank you so much for your help

Re: tS3List can't retrieve the files.

Anonymous — Wed, 26 Jan 2022 10:31:45 GMT

Hello,

We see that you are using talend subscription solution. Did you install any studio patch?

Could you please clarify in which Talend version/edition you are?

Null Pointer Exception is a generic exception it really doesn't tell us much.

Please replicate and provide us support logs (Studio -> Help -> Support Logs -> save the archive to a known location) and the console logs:

- Open your Talend Job.

- Go to the Run tab of the designer.

- Click the 'Advanced Settings'.

- Check the 'log4jlevel' checkbox, Then choose the Trace mode from the drop down.

- Check to use specific JVM argument and add "-Djavax.net.debug=all"

- Now Run your job

- Copy the logs from the run view console to a text file and share them with us.

Best regards

Sabrina

Re: tS3List can't retrieve the files.

MoMoAC — Wed, 26 Jan 2022 10:58:03 GMT

Talend version/edition

I didn't installed any studio patch.

Sorry, since the job is running on AWS ECS, I can't change the setting and show the log...

Re: tS3List can't retrieve the files.

MoMoAC — Wed, 26 Jan 2022 11:14:13 GMT

As the picture shows:

Case 1 : When ① = datalake-stg　

② = raw/MA/rapid_design_tel_ta_list/data/MJP/　

Run the job , and result is

Case 2 :When ① = datalake-stg　

② = /raw/MA/rapid_design_tel_ta_list/data/MJP/

Run the job , I cant get any list from S3( in fact there are files in the folder)

But actually case 1 is right setting. I feel so confused....

Re: tS3List can't retrieve the files.

MoMoAC — Thu, 27 Jan 2022 02:09:24 GMT

Dear xdshi

I upload the log file.

Re: tS3List can't retrieve the files.

MoMoAC — Thu, 27 Jan 2022 03:02:01 GMT

How can I reinstall studio patch ?

Re: tS3List can't retrieve the files.

Anonymous — Thu, 27 Jan 2022 03:11:56 GMT

Hello,

It seems to be a bug.

With your subscription solution, could you please create a support case on talend support portal? So that our colleagues from support team would give you a remote assistance to see if there is any fixed patch for you through support cycle with priority.

Best regards

Sabrina