topic Re: Talend goes to not responding in Talend Studio

Talend goes to not responding

VThitme — Fri, 15 Nov 2024 23:15:32 GMT

Hello team,

We have installed TOS-BD 7.3.1 / 7.4.1 on clients windows server. Currently when we click on TFixedflowInput component Talend goes into 'not responding' state.

We are also not able to open advance properties of some components like tDBOutput.

We are using JDK v1.8 and JRE v8.

Kindly suggest some resolution for same.

Thanks and regards,

Vinay Thitme

Re: Talend goes to not responding

Anonymous — Tue, 01 Feb 2022 01:22:51 GMT

Do you have any virus software running on your machine that checks files that are changed in the background? If so, can you isolate the folder structure of TOS and ensure that the workspace folder is isolated as well.

Re: Talend goes to not responding

VThitme — Tue, 01 Feb 2022 05:58:40 GMT

I stopped antivirus from my system but its still giving same error.

Re: Talend goes to not responding

Anonymous — Tue, 01 Feb 2022 15:32:44 GMT

OK. That was the first thing I could think of. Can you give any more information regarding your system? Where is the product installed on your system? What are the system specifications? Is the installation shared by many concurrent users? This is not something that I have ever experienced personally. I have heard of something similar and that was caused by anti-virus software locking files that are actively used by the Studio while they process them for changes.....hence my first suggestion.

Re: Talend goes to not responding

gjeremy1617088143 — Tue, 01 Feb 2022 16:04:57 GMT

Do yo have a lot of components in your job or also when you just use a tFixedFlowInput in a job it happens ?

Cause when you begin to have a lot of component in your job slow-down

can occurs.

you can also allow more memory to Talend in the .ini file with changing Xms and Xmx param.

Re: Talend goes to not responding

VThitme — Wed, 02 Feb 2022 10:56:38 GMT

Hello,

I have stopped scanning of antivirus and its background process, Talend work for sometime. But today again same issue i am facing.

Talend is installed in windows server 2016 standard. Installation file is in D drive. System having 64GB RAM and around 9 TB space.

3 users are created for this server who can use system at same time.

Re: Talend goes to not responding

VThitme — Wed, 02 Feb 2022 10:57:22 GMT

Hello, Thanks for suggestion.

I already tried this and my job is not having much components.

Re: Talend goes to not responding

Anonymous — Wed, 02 Feb 2022 13:36:29 GMT

Are the users logged in at the same time trying to use the same installation of Talend? If so, this is not a good idea.

The operating system and RAM are fine. Whereabouts on the D drive is the installation? Windows has a weird rule about path lengths of folder structures (https://docs.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=cmd). This causes issues for Talend if the installation is too far away from the root of the drive (there are lots of nested folders with long path names in the installation). If your installation is not near the root of the drive this can also cause issues on Windows systems.

Re: Talend goes to not responding

Anonymous — Tue, 15 Feb 2022 03:50:47 GMT

Hello,

Could you please open the error log generated automatically by the Studio to see whether you have error stack trace there?

Best regards

Sabrina

Re: Talend goes to not responding

VThitme — Mon, 07 Mar 2022 07:19:51 GMT

can you please tell me process to generate this job?

Re: Talend goes to not responding

VThitme — Mon, 07 Mar 2022 07:20:14 GMT

I mean to generate error log.

Re: Talend goes to not responding

Anonymous — Mon, 07 Mar 2022 09:56:26 GMT

Hello,

You could open the error log generated automatically by the Studio to see whether you have error stack trace there.

About how to open this error log: in your Studio, click Window to open the menu, then select Show View->General->Error Log. Once you see an error, double click it.

Let us know if it is OK with you.

Best regards

Sabrina

Re: Talend goes to not responding

Anonymous — Mon, 07 Mar 2022 10:17:43 GMT

The error log (or Studio log) is in a hidden folder called .metadata in the workspace folder.

If you are on Windows, you will need to unhide your hidden folders/files to see it.

Re: Talend goes to not responding

Anonymous — Mon, 07 Mar 2022 10:23:21 GMT

Hi @honard kitthan,

Can you raise a new question please? This does not seem to be related to the question being asked here.

Regards

Richard

Re: Talend goes to not responding

VThitme — Tue, 08 Mar 2022 06:49:11 GMT

Hello,

Thanks for response.

I have generated logs as per above steps. I can see some errors which is in attached screen shot. Is it safe to share complete log here?

Thanks and regards,

Vinay Thitme

Re: Talend goes to not responding

Anonymous — Wed, 09 Mar 2022 02:58:16 GMT

Hello,

Please show us the full error stack trace here and mask your sensitive data as well.

Best regards

Sabrina

Re: Talend goes to not responding

VThitme — Wed, 09 Mar 2022 06:00:34 GMT

Hello,

I am attaching error log for your reference.

Thanks and regards,

Vinay

Re: Talend goes to not responding

Anonymous — Wed, 09 Mar 2022 09:58:59 GMT

Hello,

From your error log, it seems you are experiencing some compilation error. Have you had a chance to reinstall your studio to see if it works? I'm supposing that there is incomplete installation issue from your side.

Let us know if it is OK with you.

Best regards

Sabrina

Re: Talend goes to not responding

Anonymous — Wed, 09 Mar 2022 10:44:52 GMT

Following on from what @Xiaodi Shi said, I also notice that you have installed Talend in your Desktop folder. Ideally Talend needs to be installed close to the root of the drive on Windows. Windows has a folder length limit of 260 chars. This can cause issues with Studio. This is the not the case with other operating systems. So the best place to locate an install of Talend Studio is as close to the root of the drive as possible.

Re: Talend goes to not responding

VThitme — Wed, 09 Mar 2022 11:50:31 GMT

Hello,

For installation you mean to say I have to download .zip file for Talend again and unzip it on specific location and try to run same export of jobs there?

Regards,

Vinay