Cloud Box Connection

EMeany — Fri, 15 Nov 2024 22:34:04 GMT

I have a Cloud Task using Box connection that has run for 6+ months with out issue. Started to sometime in the last few weeks.

Box API connection failed: Error authorizing application: Can not parse request token.

I believe the task is not even starting, but failing on box authentication outside of the Task.

Given that the job runs fine in local studio, and no (meaningful) logs are generated in Cloud..

How can I debug this?

One note:

My Cloud Box connection does not look like the one described here:

Thank you in advance.

Re: Cloud Box Connection

Anonymous — Fri, 16 Sep 2022 09:28:48 GMT

Hello,

Thanks for your time.

We see you have raised a support case already.

Here is the latest reply from our support team that

"Can you please ensure that you have all the US URLs in the following documentation whitelisted:

We are looking forward to your feedback.

Best regards

Sabrina