topic Re: Log in Error in Talend Studio

Log in Error

guruprem — Mon, 01 Dec 2025 11:46:11 GMT

HI ,

I am able to login into https://app.eu.cloud.talend.com/portal in the first tab of chrome browser , but when I press "Login in with Talend Cloud" on studio it is generating the error

Re: Log in Error

Xiaodi_Shi — Tue, 02 Dec 2025 03:02:58 GMT

Hello,

We need a little bit more information to address your issue.
Is it a new Talend Cloud account and this is the first time you try to login or Is it a problem related to a Talend Cloud account that exists for a while , and you were able to login to in a recent past?
Was the license renewed / modified recently?

Best regards

Sabrina

Re: Log in Error

guruprem — Tue, 02 Dec 2025 07:19:06 GMT

This is an existing Talend Cloud. However this is the first time I am authenticating. What are the normal steps to authenticate

Re: Log in Error

Xiaodi_Shi — Tue, 02 Dec 2025 08:02:14 GMT

Hello,

Could you please check the TMC page Users & Security" the users defined and emails? Please make sure that the email provided in the Qlik login page MUST match the email of the “TMC User”.

Best regards

Sabrina

Re: Log in Error

Chethankumar_JS — Wed, 03 Dec 2025 04:48:17 GMT

Hi Team,
The error screenshot indicates that it is redirecting to the US region. If you can access https://app.eu.cloud.talend.com/, kindly choose the EU region during login.