topic TOS 7.3.1 hangs when accepting licence agreement in Talend Studio

TOS 7.3.1 hangs when accepting licence agreement

dstreun — Wed, 04 Mar 2020 15:34:02 GMT

I just installed the new TOS 7.3.1 version.

When starting the splash screen appears then the screen with the licence.

Upon pressing the "I accept" button nothing happens. TOS hangs.

Until now I worked with TOS 7.2.1

Re: TOS 7.3.1 hangs when accepting licence agreement

Anonymous — Wed, 04 Mar 2020 16:47:13 GMT

On a first start there is often a delay while certain libraries are downloaded. Can you send a screenshot of the application frozen?

Re: TOS 7.3.1 hangs when accepting licence agreement

dstreun — Wed, 04 Mar 2020 16:51:56 GMT

The licence screen persists. The "I accept" button seems to be dead - no reaction.

Re: TOS 7.3.1 hangs when accepting licence agreement

Anonymous — Wed, 04 Mar 2020 16:53:22 GMT

Does ALT+TAB reveal any other windows that may be hidden?

Re: TOS 7.3.1 hangs when accepting licence agreement

dstreun — Wed, 04 Mar 2020 16:55:25 GMT

No - no hidden windows.

Re: TOS 7.3.1 hangs when accepting licence agreement

Anonymous — Wed, 04 Mar 2020 16:56:51 GMT

OK, that is the basic stuff out of the way. What operating system are you using and what version of Java do you have?

Re: TOS 7.3.1 hangs when accepting licence agreement

dstreun — Wed, 04 Mar 2020 17:02:07 GMT

I have Windows 10 with Java 8.

My start script is as follows (except for the TOS_HOME same as for v7.2.1 where it works):

set JAVA_HOME="C:\Program Files\Java\jdk1.8.0_121"
set TOS_HOME=C:\TOS\TOS_DI-Win32-20200219_1130-V7.3.1
"%TOS_HOME%\TOS_DI-win-x86_64.exe" -Dfile.encoding=ISO-8859-15

Re: TOS 7.3.1 hangs when accepting licence agreement

Anonymous — Wed, 04 Mar 2020 17:42:17 GMT

This looks like it is your Java version. Take a look at this thread. There is a minimum version recommended here...

https://community.talend.com/t5/Installing-and-Upgrading/7-3-1-zip-fails-on-macOS-while-7-2-1-works/m-p/214479#M9393

Re: TOS 7.3.1 hangs when accepting licence agreement

dstreun — Thu, 05 Mar 2020 08:28:04 GMT

Many thanks! - That's it!

Your link to the solution says: v7.3.1 requires a version 1.8_161 minimum JDK.

I installed Oracle JDK 1.8_241. With this I can accept the license dialog and continue to configure the workspace and then open TOS.

Re: TOS 7.3.1 hangs when accepting licence agreement

Anonymous — Thu, 05 Mar 2020 10:02:39 GMT

Glad you have this sorted

Re: TOS 7.3.1 hangs when accepting licence agreement

jaho4112 — Mon, 11 May 2020 12:14:52 GMT

I updated java.security to allow 256 bit encryption to fix this problem.
See https://community.talend.com/t5/Design-and-Development/java-security-InvalidKeyException-Illegal-key-size/m-p/217647/highlight/false#M119771

Re: TOS 7.3.1 hangs when accepting licence agreement

Mali_Shariat — Tue, 06 Oct 2020 01:34:27 GMT

I have the same problem, I check already my Java version and found it is old one and updated it to 8 261.

But TSO yet stocked in the agreement page?

I attached the screenshot of my page.