topic Re: Read time out error using tFTPGet in Talend Studio

Read time out error using tFTPGet

Anonymous — Sun, 10 Mar 2019 16:34:40 GMT

Hello Friends,

I am new to Talend, I am trying to download data feed/s from ftp using tFTPGet component. I added necessary ftp details, but getting SocketTimeoutException: Read timed out error on running the job.

I saw couple of posts on community, there was one post similar to my issue. The solution mentioned in that post didn't work for me.

Attached is the screenshot of tFTPGet configuration.

Could you please help

Regards,

Mahesh

Re: Read time out error using tFTPGet

Anonymous — Sun, 10 Mar 2019 20:40:39 GMT

Hi Mahesh,

Did you check the firewall settings is creating any issue for the specific port?

https://enterprisedt.com/questions/index.php/1203/read-timed-out-while-trying-to-get-the-file

Warm Regards,
Nikhil Thampi

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Re: Read time out error using tFTPGet

vapukov — Sun, 10 Mar 2019 23:56:50 GMT

in addition to @nthampi answer

you always can (and must) test "timeout", "not available" and any similar errors

from the same computer but with different tools:

use database client to connect to the remote database
use ftp/ssh client to connect to remote ftp/ssh server
use API client to connect to an API endpoint
and etc

in many cases, it helps to detect proper place where issue present, and ftp not accessible from same computer - no any reason to search what Talend doing wrong 🙂 it is time to ask network admins to help.

Re: Read time out error using tFTPGet

Anonymous — Mon, 11 Mar 2019 09:12:52 GMT

Thanks Nikhil..

I changed the Firewall settings which was blocked earlier. I still see the same issue. Anything else I need to change?

Re: Read time out error using tFTPGet

Anonymous — Mon, 11 Mar 2019 09:16:02 GMT

Changing the firewall settings also didn't help. I am able access ftp account using FileZilla ftp client. There is no issue there.

Also Passive Connection model is not available for SFTP. If I select SFTP Support, Connection model option is getting disabled on UI.

Re: Read time out error using tFTPGet

vapukov — Mon, 11 Mar 2019 09:17:50 GMT

yes, and there what I mean

FileZilla - work? perfect

what difference in settings? what you have in FileZilla and not in Talend?

Re: Read time out error using tFTPGet

vapukov — Mon, 11 Mar 2019 09:22:41 GMT

btw

SFTP - work on port 22

FTPS - on 21 and this mode support passive if you are looking for it

Re: Read time out error using tFTPGet

Anonymous — Mon, 11 Mar 2019 09:26:30 GMT

Talend has little more option Authentication(Public key), Use socket proxy. Otherwise both are similar.

Only difference with FileZilla is, I didn't mentioned any port, it is using default port. But on Talend I used 21 as it was mandatory field.

Re: Read time out error using tFTPGet

vapukov — Mon, 11 Mar 2019 09:27:34 GMT

if in FileZill you use also SFTP, it is port 22

Re: Read time out error using tFTPGet

Anonymous — Mon, 11 Mar 2019 09:31:11 GMT

Thank you. After changing the port to 22, it worked.