Error connecting to talend update site causing timeout and crashes

AHill1599614636 — Sat, 16 Nov 2024 01:30:45 GMT

I am having an issue with TOS 7.3.1 when I first click on a tFTPFileList component whereby the studio stops responding and eventually crashes. From what I can see in the log file it is trying to download components from talend-update.talend.com which is failing (see log file below). Strangely I can access this site using a browser, so I am not sure why the connection is failing. The extent of this issue only occurs on my VMs, when I open the same package on my laptop I get a similar connection error in the log file, however the application only stops responding for a few seconds (as opposed to at least 10 minutes).

Is there a way to either avoid the update process, or reduce the timeout period to recover the application quicker?

!ENTRY org.talend.platform.logging 4 0 2020-09-08 17:45:45.291

!MESSAGE 2020-09-08 17:45:45,291 ERROR org.talend.commons.exception.CommonExceptionHandler - Error resolving artifact org.mortbay.jetty:jetty:pom:6.1.26: [Could not transfer artifact org.mortbay.jetty:jetty:pom:6.1.26 from/to central (https://talend-update.talend.com/nexus/content/groups/dynamicdistribution/😞 Connect to talend-update.talend.com:443 [talend-update.talend.com/149.97.185.22] failed: connect timed out]

!STACK 0

java.io.IOException: Error resolving artifact org.mortbay.jetty:jetty:pom:6.1.26: [Could not transfer artifact org.mortbay.jetty:jetty:pom:6.1.26 from/to central (https://talend-update.talend.com/nexus/content/groups/dynamicdistribution/😞 Connect to talend-update.talend.com:443 [talend-update.talend.com/149.97.185.22] failed: connect timed out]

at org.talend.core.nexus.ResolverExceptionHandler.hideCredential(ResolverExceptionHandler.java:30)

at org.talend.core.nexus.TalendMavenResolver.resolve(TalendMavenResolver.java:122)

at org.talend.librariesmanager.model.service.LocalLibraryManager.updatePomFileForJar(LocalLibraryManager.java:1043)

at org.talend.librariesmanager.model.service.LocalLibraryManager.resolveStatusLocally(LocalLibraryManager.java:1003)

at org.talend.librariesmanager.model.service.LocalLibraryManager.checkModuleStatus(LocalLibraryManager.java:1078)

at org.talend.core.model.general.ModuleNeeded.getStatus(ModuleNeeded.java:318)

at org.talend.librariesmanager.model.service.LocalLibraryManager.list(LocalLibraryManager.java:734)

at org.talend.designer.core.ui.editor.properties.controllers.ModuleListController.updateModuleList(ModuleListController.java:279)

at org.talend.designer.core.ui.editor.properties.controllers.TableController.updateTableValues(TableController.java:422)

at org.talend.designer.core.ui.editor.properties.controllers.TableController.createControl(TableController.java:198)

at org.talend.designer.core.ui.views.properties.MultipleThreadDynamicComposite.placeComponents(MultipleThreadDynamicComposite.java:508)

at org.talend.designer.core.ui.views.properties.MultipleThreadDynamicComposite.addComponents(MultipleThreadDynamicComposite.java:342)

at org.talend.designer.core.ui.views.properties.composites.TopMessagesMultiThreadDynamicComposite.addComponents(TopMessagesMultiThreadDynamicComposite.java:69)

at org.talend.designer.core.ui.views.properties.MultipleThreadDynamicComposite.addComponents(MultipleThreadDynamicComposite.java:305)

at org.talend.designer.core.ui.views.properties.MultipleThreadDynamicComposite.operationInThread(MultipleThreadDynamicComposite.java:693)

at org.talend.designer.core.ui.views.properties.MultipleThreadDynamicComposite$5.run(MultipleThreadDynamicComposite.java:673)

at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:40)

at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:185)

at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:3919)

at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3550)

at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$5.run(PartRenderingEngine.java:1173)

at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:339)

at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1062)

at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:156)

at org.eclipse.ui.internal.Workbench.lambda$3(Workbench.java:636)

at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:339)

at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:563)

at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:151)

at org.talend.rcp.intro.Application.start(Application.java:280)

at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:137)

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:107)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.base/java.lang.reflect.Method.invoke(Method.java:566)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:659)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:595)

at org.eclipse.equinox.launcher.Main.run(Main.java:1501)

at org.eclipse.equinox.launcher.Main.main(Main.java:1474)

Caused by: java.lang.Exception: Error resolving artifact org.mortbay.jetty:jetty:pom:6.1.26

at org.talend.core.nexus.ResolverExceptionHandler.hideCredential(ResolverExceptionHandler.java:28)

... 41 more

Re: Error connecting to talend update site causing timeout and crashes

Anonymous — Wed, 09 Sep 2020 07:22:33 GMT

Hello,

What's OS and JDK version are you using in your VMs and laptop?

Could you please refer to this online installation guide about: TalendHelpCenter: Compatible Operating Systems to see if you are on a compatible platform?

Best regards

Sabrina

topic Re: Error connecting to talend update site causing timeout and crashes in Talend Studio

Error connecting to talend update site causing timeout and crashes

Re: Error connecting to talend update site causing timeout and crashes