topic Re: unknown error in Talend tac log file in Talend Studio

unknown error in Talend tac log file

Anonymous — Tue, 28 Jun 2016 11:32:58 GMT

Hi
I've one job to put file on ftp server.
When I run the job files gets reached to ftp but in log file also shows
unknown error unknown error unknown error unknown error File sent OK : Test.csv.gpg
Job is attached..
can anyone help me out this ?
Thanks

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 03:55:29 GMT

Hi,
The job should be Ok if files gets reached to ftp server successfully.

unknown error unknown error unknown error unknown error File sent OK : Test.csv.gpg

Is there any more error message in log?
What does your whole job design look like? We see that you used tparallelize component to parallelize and synchronize your other subjobs.
Best regards
Sabrina

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 05:08:44 GMT

Hi Sabrina
Yes tparallellelize is there, And I'm using for same replica of job to run but diff ftp connection.
Its exactly the same as above mentioned and working fine as well.
One thing I figured out that, I'm using tparallellize component and multi thread option is check as well in job..Do you think that can creates that problem and shows error like this?
Secondly,I'm not using synchronize option, only parallelize map to run two ftp jobs at same time.
Please assist me...!!

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 05:12:57 GMT

Here is my exact error log file content...
### Job STARTED at 2016/06/27 22:38:34 (jobId=20160627_134714_duWxD, jobExecutionId=20160627223834_tZ886) ###
File sent OK : TRANS_AE.csv.gpg
File sent OK : TRANS_AR.csv.gpg
File sent OK : TRANS_AT.csv.gpg
File sent OK : TRANS_AU.csv.gpg
File sent OK : TRANS_CN.csv.gpg
File sent OK : TRANS_BR.csv.gpg
File sent OK : TRANS_CA.csv.gpg
File sent OK : TRANS_CB.csv.gpg
File sent OK : TRANS_CH.csv.gpg
File sent OK : TRANS_CL.csv.gpg
File sent OK : TRANS_CO.csv.gpg
File sent OK : TRANS_CR.csv.gpg
File permission denied: /Pick/Catch/TTL/TRANS_CR.csv.gpg
File sent OK : TRANS_DK.csv.gpg
File sent OK : TRANS_EC.csv.gpg
File sent OK : PROOF_CN.csv.gpg
File sent OK : TRANS_ES.csv.gpg
File sent OK : TRANS_FI.csv.gpg
File sent OK : TRANS_GR.csv.gpg
File sent OK : TRANS_HU.csv.gpg
File sent OK : TRANS_ID.csv.gpg
File sent OK : TRANS_IE.csv.gpg
File sent OK : TRANS_IL.csv.gpg
File sent OK : TRANS_IN.csv.gpg
File sent OK : TRANS_JP.csv.gpg
File sent OK : TRANS_MX.csv.gpg
File sent OK : TRANS_MY.csv.gpg
File sent OK : TRANS_NO.csv.gpg
File sent OK : TRANS_PE.csv.gpg
File sent OK : TRANS_PH.csv.gpg
File sent OK : TRANS_RO.csv.gpg
File sent OK : TRANS_RU.csv.gpg
File sent OK : TRANS_SA.csv.gpg
File sent OK : TRANS_SE.csv.gpg
File sent OK : TRANS_SG.csv.gpg
File sent OK : TRANS_TR.csv.gpg
File sent OK : TRANS_TW.csv.gpg
File sent OK : TRANS_US.csv.gpg
File sent OK : TRANS_VE.csv.gpg
File sent OK : TRANS_VN.csv.gpg
File sent OK : TRANS_ZA.csv.gpg
File sent OK : PROOFOVERLOAD_US.csv.gpg
File sent OK : PROOF_AE.csv.gpg
File sent OK : PROOF_AR.csv.gpg
File sent OK : PROOF_AT.csv.gpg
File sent OK : PROOF_AU.csv.gpg
File sent OK : PROOF_BR.csv.gpg
File sent OK : PROOF_CA.csv.gpg
File sent OK : PROOF_CB.csv.gpg
File sent OK : PROOF_CH.csv.gpg
File sent OK : PROOF_CL.csv.gpg
File sent OK : PROOF_CO.csv.gpg
File sent OK : PROOF_CR.csv.gpg
File sent OK : PROOF_DK.csv.gpg
File sent OK : PROOF_EC.csv.gpg
Unknown error.Unknown error.Unknown error.File sent OK : PROOF_ES.csv.gpg
File sent OK : PROOF_FI.csv.gpg
File sent OK : PROOF_GR.csv.gpg
File sent OK : PROOF_HU.csv.gpg
File sent OK : PROOF_ID.csv.gpg
File sent OK : PROOF_IE.csv.gpg
File sent OK : PROOF_IL.csv.gpg
File sent OK : PROOF_IN.csv.gpg
File sent OK : PROOF_JP.csv.gpg
File sent OK : PROOF_MX.csv.gpg
File sent OK : PROOF_MY.csv.gpg
File sent OK : PROOF_NO.csv.gpg
Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.File sent OK : PROOF_PE.csv.gpg
File sent OK : PROOF_PH.csv.gpg
File sent OK : PROOF_RO.csv.gpg
File sent OK : PROOF_RU.csv.gpg
File sent OK : PROOF_SA.csv.gpg
File sent OK : PROOF_SE.csv.gpg
File sent OK : PROOF_SG.csv.gpg
File sent OK : PROOF_TR.csv.gpg
File sent OK : PROOF_TW.csv.gpg
File sent OK : PROOF_US.csv.gpg
File sent OK : PROOF_VE.csv.gpg
File sent OK : PROOF_VN.csv.gpg
File sent OK : PROOF_ZA.csv.gpg
Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.Unknown error.
### Job ENDED SUCCESSFULLY at 2016/06/27 22:40:37 (jobId=20160627_134714_duWxD, jobExecutionId=20160627223834_tZ886) ###

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 11:10:30 GMT

Hi,
Could you please indicate what's the build version you are using? Subscription version or trial version?
Best regards
Sabrina

Re: unknown error in Talend tac log file

vinarpatil — Wed, 29 Jun 2016 12:29:45 GMT

Hi

Exactly the same issue...same job and same configuration...
I'm using Enterprise version 5.4

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 14:46:38 GMT

I am using Enterprise version 5.4

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 19:30:01 GMT

Hi, hard to say what went wrong because we do not see a stack trace.
I would check if the problem disappears if you put a sleep of 1s every e.g. 10 files in the loop.
Sometimes the servers reacting a bit strange if the number of files are to fast and to much while using the same connection.
My preferred FTP tool here on my Mac has an repeat feature if something went wrong with a file and it is often used when I transfer a lot.

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 19:56:01 GMT

Hi jan Thanks for the response
In this job am having only two open ftp connections and working parallel with tParallelize component.

And once they are connected via tFTpConnection, files starts moving.(In a job only two ftp connection I think shouldn't be a problem like crossing limit of open connections) .So Jan at what point tFTPClose will work. If this error is coming due to multiple open connection, unknown error should come only once when the job finds having multiple open connection.
But in my log it unknown error came so many times...why is it so ?

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 20:04:13 GMT

Hard to say. I do not know your ftp server or even your job. I can say I have similar experiences and solved them only by adding some wait times.
Can you show me the stack trace? Only the message does not says anything - especially an "Unknown error".

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 20:11:02 GMT

Well Jan right now am not having the stack trace of this job, will paste here after some time.
Second, How can I set up the wait times in this job ? tInfiniteLoop ?

Re: unknown error in Talend tac log file

Anonymous — Wed, 29 Jun 2016 20:16:19 GMT

tFileList--iterate-->tJava--OnComponentOk-->tSleep--OnComponentOk-->tFTPPut
This will work and you can check if a short (about 500ms) wait period solves your issue.

Re: unknown error in Talend tac log file

Anonymous — Thu, 30 Jun 2016 10:34:18 GMT

Hi,
For your subscription product, could you please report a ticket on Talend Support Portal so that we can give you a remote assistance on your issue through support cycle with priority?
Best regards
Sabrina