topic Re: How to delete account in Talend Studio

How to delete account

Anonymous — Wed, 06 Jul 2016 12:58:01 GMT

Hi,

I recently started working on talend and made the wrong choice of having spaces in my username.
After some searching I found out that you can't do that, because of conflicts with the talend exchange.

Now I want to delete my account and make a new one with a correct username.
How can I do that?

Re: How to delete account

Anonymous — Thu, 07 Jul 2016 04:00:31 GMT

Hi,

What does your username on forum look like? Tiago Vieira? We can help you to change your user name on our side.
Do you want to change it to TiagoVieira?

Best regards
Sabrina

Re: How to delete account

Anonymous — Thu, 07 Jul 2016 11:22:37 GMT

Hi,

Yes, if could change my user name on your end it would be great.
TiagoVieira is fine.

Best Regards,
Tiago Vieira

Re: How to delete account

Anonymous — Mon, 11 Jul 2016 03:05:20 GMT

Hi,
We have changed your user name on our side. Could you please check it to see if it works?
Best regards
Sabrina

Re: How to delete account

Anonymous — Thu, 21 Jul 2016 12:31:22 GMT

Hi,

Sorry for the late reply.
Yes, it did work.

But now I can't find the topics I created in the forums.
This only happened after I changed the password for my account.
Is this a regular occurrence?

Best Regards,
Tiago Vieira

Re: How to delete account

Anonymous — Fri, 22 Jul 2016 10:21:43 GMT

Hi Tiago Vieira,
Did you re-create a new account on talend forum? We can see all topics you created by username " TiagoVieira ".
Can you successfully log in talend forge after changing your password?
Best regards
Sabrina

Re: How to delete account

Anonymous — Fri, 22 Jul 2016 15:05:02 GMT

Hi,

Yes, I can log into talend forge.
The only thing issue is that I can't see my previous posts in this forum.
By the way, after I replied to this post, it now shows up if I search for the topics I posted.

Best Regards,
Tiago Vieira

Re: How to delete account

Anonymous — Mon, 25 Jul 2016 08:45:48 GMT

Hi,
It seems that there are two accounts for you. One is " Tiago Vieira" and the other is " TiagoVieira".
Did you login talend forum with username " TiagoVieira"?
Best regards
Sabrina

Re: How to delete account

Anonymous — Mon, 25 Jul 2016 11:18:10 GMT

Hi,
Indeed, I logged in with 'Tiago Vieira', not 'TiagoVieira'.
I can't log into talendforge with the 'TiagoVieira' account.
Best Regards,
Tiago Vieira

Re: How to delete account

Anonymous — Tue, 26 Jul 2016 10:02:55 GMT

Hi,
What's the error message you are getting when log in with 'TiagoVieira' account?
[font=Verdana, Helvetica, Arial, sans-serif]Did you change a new password for this account?[/font]
[font=Verdana, Helvetica, Arial, sans-serif]Best regards[/font]
[font=Verdana, Helvetica, Arial, sans-serif]Sabrina[/font]

Re: How to delete account

Anonymous — Fri, 05 Aug 2016 17:20:29 GMT

Hello,

This is what appears when I try to log with TiagoVieira.
[list=*]

The settings have not been saved because of the errors.

Sorry, unrecognized username or password.

The settings have not been saved because of the errors.

It may be that I just got the password wrong, but I used every password that I may have used for the account and none worked.
Yes, I changed the password.

Best Regards,
Tiago Vieira

Re: How to delete account

Anonymous — Mon, 08 Aug 2016 08:00:29 GMT

Hi,
We will report your issue to our IT team to see if it is possible to merge your two accounts.
Best regards
Sabrina