topic Re: Deactivate Talend Academy Account in Talend Studio

Deactivate Talend Academy Account

Ganshyam — Fri, 15 Nov 2024 22:37:42 GMT

Hello Team,

I had created Talend Academy account as a part of learning purpose which is not a subscription version.

I have used the username as my organization email address. Now I need to deactivate this account and I tried to login and search the option but could not find any. The options are disabled as shown in the attachment.

Please let me know how to deactivate it.

Regards

Re: Deactivate Talend Academy Account

Anonymous — Mon, 29 Aug 2022 09:25:11 GMT

Hello,

Sorry for getting in back to you so late.

Could you please send me a private message with your Talend Academy Account (username, email address) and I will escalate your issue to our training team?

Best regards

Sabrina

Re: Deactivate Talend Academy Account

Ganshyam — Tue, 30 Aug 2022 07:12:03 GMT

Hello @Xiaodi Shi

Thanks ,

I have messaged you the required details.

Regards.

Re: Deactivate Talend Academy Account

Anonymous — Tue, 30 Aug 2022 07:18:48 GMT

Hello @Ganshyam Patel

Really thanks for your prompt reply and I have already escalated your issue to our training team and will come back to you as soon as we can.

Best regards

Sabrina

Re: Deactivate Talend Academy Account

Anonymous — Mon, 05 Sep 2022 01:45:48 GMT

Hello @Ganshyam Patel

Our training team has deactivated your account now. Could you please take a look at it to see if it is OK with you?

Best regards

Sabrina

Re: Deactivate Talend Academy Account

Ganshyam — Mon, 05 Sep 2022 07:17:22 GMT

Hello @Xiaodi Shi

Thanks ,

I had a look and see that it is still active.

Regards

Re: Deactivate Talend Academy Account

Anonymous — Mon, 05 Sep 2022 09:17:21 GMT

Hello,

Could you please show us your account status screenshot in a private message so that I could re-forward it to our training team for further processing.

Really sorry for any inconvenience.

Best regards

Sabrina

Re: Deactivate Talend Academy Account

Ganshyam — Wed, 07 Sep 2022 10:50:49 GMT

Yes , I have shared the details over message. Please validate.

Re: Deactivate Talend Academy Account

Anonymous — Thu, 08 Sep 2022 01:44:50 GMT

Hello,

Thanks for sharing the details over message and I have reported it to our training team already.

We will keep you updated to this issue.

Best regards

Sabrina

Re: Deactivate Talend Academy Account

Ganshyam — Thu, 08 Sep 2022 05:22:22 GMT

Hello @Xiaodi Shi

Request to please go through the Message.

Regards

Re: Deactivate Talend Academy Account

Ganshyam — Sat, 10 Sep 2022 14:29:50 GMT

@Xiaodi Shi

Thanks for your follow up with respective team.

Marking as resolved , as the required subscription is attached to my account.

Regards

Re: Deactivate Talend Academy Account

Anonymous — Tue, 13 Sep 2022 00:37:07 GMT

Hello @Ganshyam Patel

It seems deactivation is not necessary for your situation, as I was informed that our support team sent you the appropriate licenses and you are on the correct subscription. Feel free to let me know if your root issue is fixed now.

Best regards

Sabrina