topic Re: cannot start TOS after Installation (Apache License Window freeze) in Installing and Upgrading

cannot start TOS after Installation (Apache License Window freeze)

gcancill — Sat, 16 Nov 2024 00:22:02 GMT

After Installation of TOS 7.3.1 it's not possible to start TOS.

The License windows of Apache appears but on clicking on the Button "I accept" nothing happens.

OS: Windows 10 Enterprise

Java JDK: zulu11.45.27-ca-jdk11.0.10-win_x64 (JAVA_HOME already set)

Version 7.2.1 runs without problems on the same laptop.

do you have any suggestions?

thanks in advance

Re: cannot start TOS after Installation (Apache License Window freeze)

manodwhb — Fri, 26 Mar 2021 09:02:00 GMT

@Giuseppe Cancilleri ,check the Java version which you installed.

https://help.talend.com/r/Msze~3~S7zxO1qT6vAXVyQ/ZOFaiTXFhb5J8VcMyXoY~g

Thanks,

Manohar

Re: cannot start TOS after Installation (Apache License Window freeze)

gcancill — Fri, 26 Mar 2021 09:03:52 GMT

Hi Manohar, i installed the Zulu OpenJDK Version 11.00 regards,giuseppe

Re: cannot start TOS after Installation (Apache License Window freeze)

Anonymous — Fri, 26 Mar 2021 09:26:23 GMT

Hello,

Did you install your 731 studio completely? Any error message in studio log when you start it?

Best regards

Sabrina

Re: cannot start TOS after Installation (Apache License Window freeze)

gcancill — Fri, 26 Mar 2021 09:28:42 GMT

Hi Sabrina I installed OpenStudio 731 completely (TOS_DI-20200219_1130-V7.3.1-windows-installer.exe) without any errors. Where can I find the log on my laptop? Regards,giuseppe

Re: cannot start TOS after Installation (Apache License Window freeze)

Anonymous — Fri, 26 Mar 2021 09:32:33 GMT

Hello,

The studoi log message is located in <Talend Studio installation path>/workspace/.metadata/.log

Best regards

Sabrina

Re: cannot start TOS after Installation (Apache License Window freeze)

gcancill — Fri, 26 Mar 2021 10:13:08 GMT

Find attached the logfile. It seems that is not using the Zulu openjdk that I set in the JAVA_HOME Variable. ? Thanks for your support Giuseppe

Re: cannot start TOS after Installation (Apache License Window freeze)

gcancill — Fri, 26 Mar 2021 13:03:49 GMT

Just found out, that starting via command: Talend-Studio-win-x86_64.exe -vm it works. It really seems that could not find the right java

Re: cannot start TOS after Installation (Apache License Window freeze)

Anonymous — Mon, 29 Mar 2021 04:42:47 GMT

Hello,

Here is online documentation about: TalendHelpCenter: Setting up JAVA_HOME

Please ensure JDK bin is included in your PATH environment variable and is being reached.

Best regards

Sabrina

Re: cannot start TOS after Installation (Apache License Window freeze)

gcancill — Tue, 30 Mar 2021 05:35:36 GMT

Hello, it seems to be a local Problem on my Laptop. Starting TOS via Batch is working. Thanks for your help. Giuseppe

Re: cannot start TOS after Installation (Apache License Window freeze)

Anonymous — Tue, 30 Mar 2021 07:09:22 GMT

Hello Giuseppe,

Great it is working now. Feel free to let us know if there is any further help we can give.

Best regards

Sabrina