topic Re: Unable to Install TOS 7.3.1 in Installing and Upgrading

Unable to Install TOS 7.3.1

charan3 — Sat, 16 Nov 2024 00:07:32 GMT

I have downloaded the TOS. but, while installation on clicking the button "I accept" noting happens. its not getting navigated to next window.(Apache License window freeze)

JDK version: 1.8.0

version 7.2.1 runs successfully with same configurations and PC

[Please Help]

Re: Unable to Install TOS 7.3.1

Anonymous — Tue, 25 May 2021 07:53:36 GMT

Hello,

Is there any error message in studio log? Which is located in <Talend Studio installation path>/workspace/.metadata/.log

What's your OS? Could you please refer to this online installation guide about: TalendHelpCenter: Compatible Operating Systems to see if you are on a compatible operating system?

Best regards

Sabrina

Re: Unable to Install TOS 7.3.1

charan3 — Tue, 25 May 2021 09:19:15 GMT

There is no error message in the log file. my OS is Windows 10

Regards

charan

Re: Unable to Install TOS 7.3.1

Anonymous — Wed, 26 May 2021 07:39:09 GMT

Hello,

We cannot repro this issue from our end. Talend open studio for V 7.3.1 and Window 10.

Could you please re-install your studio to see if it works?

Best regards

Sabrina

Re: Unable to Install TOS 7.3.1

Ray0801 — Wed, 02 Jun 2021 10:35:08 GMT

Hi @charan Not defined ,

This could be due to an old JRE/JDK version sometime. Do check if you have the recent version of JDK/JRE.

Re: Unable to Install TOS 7.3.1

Anonymous — Thu, 03 Jun 2021 07:14:34 GMT

Hello @charan (Customer) ,

Is there any update for your issue. Feel free to post your issue here.

Best regards

Sabrina