topic Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1 in Installing and Upgrading

Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Lance2 — Fri, 15 Nov 2024 23:22:02 GMT

I am using Talend Open Studio DI 7.3.1 and I need to obtain patch R2021-12_v2. I have gone through the customer registration process ]but I do not see the Contact Support button to open a ticket.

How can I open the support ticvet in order to obtain the patch for the log4j vulnerability?

Thanks!

Lance Duddlesten

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Anonymous — Wed, 29 Dec 2021 02:52:33 GMT

Hi Lance

The patch is only available for enterprise subscription products. We have received messages from R&D team that they are working on updating TOS with log4j fix, we will update to you as soon as possible.

Regards

Shong

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Lance2 — Thu, 30 Dec 2021 13:05:34 GMT

Great. Thank you Shong. I look forward to hearing about more progress from the R&D team.

Lance

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

salman_khan — Thu, 30 Dec 2021 19:11:43 GMT

This will be updated globally ?

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Anonymous — Fri, 31 Dec 2021 07:57:40 GMT

Yes, you can find the latest information about Log4j2 issue in this page, we keep updating this page for new fixes.

Regards

Shong

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Lance2 — Tue, 11 Jan 2022 17:23:50 GMT

Hi Shong,

Do you have any update on the TOS patch?

Thanks!

Lance

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Anonymous — Wed, 12 Jan 2022 05:50:29 GMT

@Lance Duddlesten , Talend does not provide patch for Talend Open Studio, you have to wait for next release.

Regards

Shong

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Lance2 — Wed, 12 Jan 2022 13:47:50 GMT

@Shicong Hong, is it possible to get an ETA for the next release?

Thanks!

Lance

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Anonymous — Thu, 13 Jan 2022 07:43:26 GMT

@Lance Duddlesten I don't have the exact date now, I will check with our product team and let you know once I have information about this.

Regards

Shong

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Lance2 — Thu, 17 Feb 2022 18:57:05 GMT

Hi shong,

Did you ever get a response about the next Talend Open Studio release?

Thanks!

Lance

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

Anonymous — Fri, 18 Feb 2022 12:56:18 GMT

@Lance Duddlesten, I have checked with our colleague and got a response that 'we don't have the actual date yet for the next TOS release".

Regards

Shong

Re: Open Support Ticket to Obtain Patch R2021-12_v2 for Talend DI Open Studio 7.3.1

FTONCI — Thu, 10 Mar 2022 10:15:15 GMT

Hello Shong, any news when is it expected net release to fix this vulnerability?