topic Re: Network Issue Occured - Talend Cloud 8.0.1 in Installing and Upgrading

Network Issue Occured - Talend Cloud 8.0.1

Venkat6 — Fri, 15 Nov 2024 23:11:28 GMT

Hi Team,

Downloaded the talend 8.0.1 version and trying to connecting to remote server(https://tmc.us.cloud.talend.com/) but i am facing the network time out error message as mentioned below.

Did anyone faced the same issue or can someone help me out here to resolve this issue. I am using Windows 10.

Regards,

Venkat

Re: Network Issue Occured - Talend Cloud 8.0.1

Anonymous — Mon, 21 Feb 2022 20:01:09 GMT

You are searching for your license here. Have you tried your local file system if you are upgrading?

Also, maybe try this URL......

https://tmc.us.cloud.talend.com/studio_cloud_connection

Re: Network Issue Occured - Talend Cloud 8.0.1

Venkat6 — Tue, 22 Feb 2022 06:34:35 GMT

Hi @Richard Hall ,

Thanks for your response. Yes, I am trying to import the license from Remote Server. I am getting the Authentication Error if i enter " https://tmc.us.cloud.talend.com/studio_cloud_connection" .

Step1 : Tried with https://tmc.us.cloud.talend.com/studio_cloud_connection getting Authentication Error even though with correct username and password.

Step 2: Tried to use the local license file which we were using it for Talend 7.1.1 as i didn't get the license file from download from newer version. I am getting the License is not correct error.

-Do we need to have a separate license file for Talend 8.0.1 version or shall we use the 7.1.1 license.

Regards,

Venkat

Re: Network Issue Occured - Talend Cloud 8.0.1

Anonymous — Tue, 22 Feb 2022 10:17:47 GMT

OK, it looks like you have not configured your Studio to access TMC with your credentials. You will need to do this. First, create an access token in TMC. Look at these instructions for that.....

https://help.talend.com/r/en-US/Cloud/remote-engine-user-guide-linux/cloud-access-token

To use the access token with Studio, follow these instructions.....

https://help.talend.com/r/en-US/Cloud/talend-cloud-getting-started/connect-studio-to-cloud

Re: Network Issue Occured - Talend Cloud 8.0.1

Venkat6 — Tue, 22 Feb 2022 11:33:10 GMT

Hi @Richard Hall ,

Thanks for your quick response. Now my issue is resolved. Even I have done the same thing which you mentioned above.

Steps Followed:

I have logged into TMC with existing credentials.
Instead of entering the password for token, i have clicked on the browse button that re-directed to TMC and generated the token and copied to clipboard and entered in Studio.

Regards,

Venkat