topic license upgrade in Installing and Upgrading

license upgrade

wbolien — Fri, 15 Nov 2024 22:56:31 GMT

Hello,

please can you help us to upgrade our Talend 5.6.1 license to Talend license 7.3.1

regards Wolfgang Bolien - wolfgang.bolien@ubs.com

Re: license upgrade

Anonymous — Mon, 09 May 2022 09:19:04 GMT

@Wolfgang Bolien please open a ticket about on Talend Support Portal or send emails to customercare@talend.com, the support team assist you in details.

Regards

Shong

Re: license upgrade

wbolien — Mon, 09 May 2022 10:29:48 GMT

Hello,

maybe I'm to stupid, but if i try to open a ticket (using Create a Case here https://community.talend.com/s/customer-support/solution-finder) the form ask me for a mandatory field

Available License but i cannot select one and so i cannot submit the form. We have a license for Talend 5.6.1 which we try to upgrade to 7.3.1

How can i create a ticket ?

Thanks and regards

Wolfgang Bolien - UBS AG

Re: license upgrade

Anonymous — Tue, 10 May 2022 02:28:34 GMT

@Wolfgang Bolien , here is a video showing you how to open a support case, if you have any issues to open a ticket on Talend Support Portal, please send emails to customercare@talend.com.

Regards

Shong