topic Re: Trouble installing in Installing and Upgrading

Trouble installing

Anonymous — Sat, 16 Nov 2024 04:30:36 GMT

I have tried to install the Talend Open Studio Data integration tool several times but still get the same result. I do not get an error, but neither do I have the executable to run. I have a group in my program listing but it has a name like TOS_DI-Win32-20190620_1446-V7.2.1 and a link to an executable with the same name (see attached). But if I click on the executable, it cannot be found. I've tried to use the TOS_DI-Win32-20190620_1446-V7.2.1 and TOS_DI-20190827_1309-V7.3.1M1 versions, but both gave me the same results. My PC specifications are below. I do have local admin rights on this PC.

Any ideas why I can't install this?

OS Name Microsoft Windows 10 Enterprise
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ****************
System Manufacturer LENOVO
System Model 20EQS3MB01
System Type x64-based PC
System SKU LENOVO_MT_20EQ_BU_Think_FM_ThinkPad P50
Processor Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz, 2712 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date LENOVO N1EET77W (1.50 ), 3/28/2018
SMBIOS Version 2.8
Embedded Controller Version 1.17
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Product 20EQS3MB01
BaseBoard Version SDK0J40697 WIN
Platform Role Mobile
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.17763.719"
User Name **********\**********
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 9.19 GB
Total Virtual Memory 18.2 GB
Available Virtual Memory 10.1 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Re: Trouble installing

tchandu — Tue, 01 Oct 2019 16:52:40 GMT

Hello,

Install 64 bit version talend studio and try.

Re: Trouble installing

Anonymous — Tue, 01 Oct 2019 18:13:22 GMT

Unfortunately I don't see a 64bit version specifically called out on the download page. I tried the TOS_DI-20190827_1309-V7.3.1M1 version at the recommendation of the support chat on the Talend page since it did not specifically say Win32, but I got the same result. Are there special install instructions for 64bit machine installs?

Re: Trouble installing

tchandu — Tue, 01 Oct 2019 18:29:58 GMT

Hello,

No, there is no special instructions for 64-bit installation. But if your machine did not support 32-bit instruction you can not use 32-bit software. Usually 64 file looks like Talend-Studio-win-x86_64.exe. What i understand from user system config is it is a 64-bit machine. System Type x64-based PC

Re: Trouble installing

Anonymous — Tue, 01 Oct 2019 18:34:26 GMT

Yes, it is a 64 bit machine, but I don't see any version of the software labeled as you described. I am looking at this page: https://www.talend.com/products/data-integration-manuals-release-notes/

Is there a different page I should be downloading this from?

Re: Trouble installing

tchandu — Tue, 01 Oct 2019 18:41:44 GMT

Hello,

Have you tried a zip file? It doesn't require installation. please download it from the second link and try.

Donwload link

Re: Trouble installing

Anonymous — Tue, 01 Oct 2019 19:00:17 GMT

Ok, I downloaded it from the 2nd link and I saw a x86 exe, which I executed. I get an immediate Java error (see attachment). I have version 8 update 221 (build1.8.0_221-b11) loaded on my PC.

64 Bit Error.png

Re: Trouble installing

tchandu — Tue, 01 Oct 2019 19:11:57 GMT

Hello,

Did you already set the JAVA_HOME and PATH variables in your environmental variables. If not please set it by pointing to your Java and try.

Re: Trouble installing

Anonymous — Tue, 01 Oct 2019 20:32:54 GMT

I've tried to do that. I have JAVA_HOME as a system environmental variable with the value of C:\Program Files (x86)\Java\jre1.8.0_221\bin\client. I have also added the following directories to the system Path environmental variable:

* C:\Program Files (x86)\Java\jre1.8.0_221\bin\
* C:\Program Files (x86)\Java\jre1.8.0_221\bin\client

Based on another post I found on the Talend community site, I also changed the TOS_DI-win-x86_64.ini file from the installation directory to read as shown below. The values I inserted are in italics.
-vm
C:\Program Files (x86)\Java\jre1.8.0_221\bin\client
-vmargs
-Xms512m
-Xmx1536m
-Dfile.encoding=UTF-8
-Dosgi.requiredJavaVersion=1.8
-XX:+UseG1GC
-XX:+UseStringDeduplication
-XX:MaxMetaspaceSize=512m

In all instances I get an error message that says Failed to load the JNI shared library: "C:\Program Files(x86)\Java\jre1.8.0-221\bin\client\jvm.dll". I have verified that the jvm.dll does actually exist in this directory, and I have rebooted my PC after inserting the environmental variables.
Is there an installation checklist for how to install Talend on a 64-bit machine, along with whatever prerequisite configurations are needed? I feel like this is a lot of manual configuration without any kind of a documented procedure that I've seen.
Thanks!

Re: Trouble installing

tchandu — Wed, 02 Oct 2019 05:17:12 GMT

Hello,

Looks like something wrong in your JAVA_HOME setup. usally it contain the java root folder. But in your case it is different.

Is it possible to share your screen then i can look it and can try to fix.

Re: Trouble installing

Anonymous — Wed, 02 Oct 2019 16:12:53 GMT

I found a installation document that gave an example of what the environment variables should look like, and I've set them up per that standard. You can see them via the attached screen print. Let me know when you are available and I can send a Zoom link.

Path EV.png
JAVA_HOME.png

Re: Trouble installing

tchandu — Wed, 02 Oct 2019 16:30:18 GMT

Hello,

Is it possible for you to join now. If yes use this link to join zoom meeting.

Re: Trouble installing

Anonymous — Wed, 02 Oct 2019 18:21:25 GMT

Chandu and I had a screen share session and we installed the Java Development Kit (https://filehippo.com/download_java_development_kit_64/86378/) and installed it on my PC. Then we set up the following environmental variables in Advanced System Properties:

JAVA_HOME - Java JDK Path (e.g. C:\Program Files\Java\jdk1.8.0_181)

Path - Added entry for %JAVA_HOME%\bin

After a reboot the installation process continued without the Java error.

Re: Trouble installing

Anonymous — Thu, 09 Apr 2020 09:31:46 GMT

This response helped me a lot. Talend Data Integration tool ran almost immidiately after i setup a %JAVA_HOME%\bin under System Variables section.

Many Thanks!

Regards,

Chinmoy.