https://community.qlik.com/t5/Installing-and-Upgrading/An-error-has-occurred-Windows-10-Windows-7/m-p/2356831#M1651 <P>the screenshot is the same as the text that I posted. I've attached it here for you as well.</P><BR /><A href="https://community.qlik.com/legacyfs/online/tlnd_dw_files/0683p000009Lwhr">Capture.PNG</A> Mon, 04 Nov 2019 20:22:06 GMT Anonymous 2019-11-04T20:22:06Z https://community.qlik.com/t5/Installing-and-Upgrading/An-error-has-occurred-Windows-10-Windows-7/m-p/2356829#M1649 <P><SPAN>I keep getting the following error when using the tool.&nbsp; I'm on Windows 10.&nbsp; Tried it on Windows 7 as well and the same thing is happening.</SPAN></P><P>&nbsp;</P><PRE>Sorry an unexpected error occurred and we could not complete your last operation, but you can keep using Data Preparation.</PRE><P>&nbsp;</P><P>&nbsp;</P> Mon, 04 Nov 2019 19:30:44 GMT https://community.qlik.com/t5/Installing-and-Upgrading/An-error-has-occurred-Windows-10-Windows-7/m-p/2356829#M1649 Anonymous 2019-11-04T19:30:44Z https://community.qlik.com/t5/Installing-and-Upgrading/An-error-has-occurred-Windows-10-Windows-7/m-p/2356830#M1650 <P>Exact screenshot of the issue might give more insight information regarding the issue. If possible, please upload the screenshot.</P> Mon, 04 Nov 2019 19:50:15 GMT https://community.qlik.com/t5/Installing-and-Upgrading/An-error-has-occurred-Windows-10-Windows-7/m-p/2356830#M1650 Anonymous 2019-11-04T19:50:15Z https://community.qlik.com/t5/Installing-and-Upgrading/An-error-has-occurred-Windows-10-Windows-7/m-p/2356831#M1651 <P>the screenshot is the same as the text that I posted. I've attached it here for you as well.</P><BR /><A href="https://community.qlik.com/legacyfs/online/tlnd_dw_files/0683p000009Lwhr">Capture.PNG</A> Mon, 04 Nov 2019 20:22:06 GMT https://community.qlik.com/t5/Installing-and-Upgrading/An-error-has-occurred-Windows-10-Windows-7/m-p/2356831#M1651 Anonymous 2019-11-04T20:22:06Z