topic Re: Wrong Installer Being Downloaded in Installing and Upgrading

Wrong Installer Being Downloaded

Anonymous — Sat, 16 Nov 2024 03:52:11 GMT

I signed up for a free trial on this page. However I keep getting the installer for windows (TalendToolsStudio-20180116_1512-V651-installer-win-dlm) even though I chose the Studio Installer MAC option on the Download Options field. I tried choosing the Linux version and same thing happens. Am I doing something wrong? Help would be appreciated.

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 08:00:29 GMT

Hello,

What's browser are you using? We cannot repro this issue from our side.

Best regards

Sabrina

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 08:19:26 GMT

Hello,

Thanks for replying. I'm using the latest version of Firefox (71.0).

Attached screenshots for more info.

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 08:40:01 GMT

Hello,

I'm using firefox 71.0 as well and cannot repro this issue. Have you tried to use other one to see if it is OK?

Best regards

Sabrina

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 08:46:13 GMT

Hello,

I just tried again using Chrome and Safari, unfortunately same issue. Is there any way I can get a direct link instead for the mac installer?

Thanks.

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 08:46:31 GMT

Hello,

How about Studio Zip download option for you?

Best regards

Sabrina

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 08:52:48 GMT

Just tried selecting the zip option, still sending me the installer for windows.

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 09:01:16 GMT

Hello,

What's Mac OS are you using? Are you able to download talend open studio from talend website? Any download issue?

https://www.talend.com/download/

Best regards

Sabrina

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 09:08:10 GMT

Hello,

I just downloaded the mac installer on another computer. Seems like the problem is on my machine.

Thanks for all the help.

Re: Wrong Installer Being Downloaded

Anonymous — Thu, 12 Dec 2019 09:39:43 GMT

Hello,

Great it works. Don't hesitate to post your any issue and concern on community.

Best regards

Sabrina