Can't open the studio (new user)

François_T — Fri, 15 Nov 2024 22:47:02 GMT

When we configured the Studio for a new user, we closed the Github credentials window to configure it later. but it's not asking it again, and it's failing to refresh the list of projects. It simply says to contact an admin : -(

We are not too sure if it's an issue with the github credentials, or rights on the Talend Cloud account (we have given rights on at least one project, as well as necessary roles). Would anybody have an idea what is the issue ?

Re: Can't open the studio (new user)

Anonymous — Wed, 29 Jun 2022 02:45:10 GMT

Hello,

We need more information to address your issue.

Could you please clarify in which Talend version/edition you are? Any trouble screenshot? Is there any more error message in studio log? Which is located in <Talend Studio installation path>/workspace/.metadata/.log

Best regards

Sabrina

topic Can't open the studio (new user) in Installing and Upgrading

Can't open the studio (new user)

Re: Can't open the studio (new user)