topic Re: Talend 7.3 Installation issue in Installing and Upgrading

Talend 7.3 Installation issue

SumanD — Fri, 15 Nov 2024 22:47:04 GMT

I am facing issue while installation. When I launch it, the TOS_BD_7.3-win-x86_64.exe was run fine until License Agreement window appears.

After this window appear, when I click the 'I accept' button, it does nothing. It just stuck in this window, never able to continue

Re: Talend 7.3 Installation issue

Anonymous — Tue, 28 Jun 2022 12:08:56 GMT

what is your java version? Please upload the log file which is located in <studio installation directory>/workspace/.metadata/

Re: Talend 7.3 Installation issue

SumanD — Tue, 28 Jun 2022 12:33:12 GMT

Java version 1.8.0 Please find the attached log files from workspace

Re: Talend 7.3 Installation issue

Anonymous — Wed, 29 Jun 2022 02:38:56 GMT

studio 7.3 requires Java mininum version 1.8.0_161, so please upgrade Java version and test it again.

Re: Talend 7.3 Installation issue

SumanD — Wed, 29 Jun 2022 13:28:08 GMT

I have upgraded 11.0.13 but same issue facing....

Re: Talend 7.3 Installation issue

Anonymous — Fri, 01 Jul 2022 11:45:44 GMT

Hi @Suman Dyavanapally

I have seen several users had the same issue with studio 7.3.1, here is a similar thread, they resolved the issue by upgrade the Java, can you upload the log file which is located in <studio installation directory>/workspace/.metadata/.

Regards

Shong

Re: Talend 7.3 Installation issue

SumanD — Fri, 01 Jul 2022 12:08:27 GMT

Please find the log files

Re: Talend 7.3 Installation issue

SumanD — Fri, 01 Jul 2022 12:20:45 GMT

I have Windows Server 2008 R2 standard OS

Re: Talend 7.3 Installation issue

Anonymous — Sun, 03 Jul 2022 23:56:42 GMT

@Suman Dyavanapally , from the log file, I see the Java version is java.version=1.8.0_144.

BTW, Windows Server 2008 is not a compatible Operating System, please refer to the installation guide, I would suggest you to install TOS on a compatible OS.

Regards

Shong