topic TOS DI v7.1.1, nothing happens when I want to install Additional Packages in Installing and Upgrading

TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Sat, 16 Nov 2024 06:49:56 GMT

OS : Windows 10

Java : jre1.8.0_201 (64 bits)

Talend DI : v7.1.1 (20181026_1147)

Proxy : none

I'm trying to install the new version of TOS DI v.7.1.1 on Windows 10 but I didn't manage to install any additional packages. I can see optional (2079) and required packages (47) but when I'm clicking on "Finish", nothing is happening...

I've seen that the default url : https://update.talend.com/Studio/tos/7.1.1/ is taking me to a 404 web page. Is it normal?

I tried several solutions coming from previous posts but without any success.

Could you help me as we need to make Talend work in the version 7.1.1 to be able to plug it on a MySQL 8?

Thanks!

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

vapukov — Thu, 17 Jan 2019 10:11:48 GMT

today you are not alone 🙂 look like some Talend side global issue

I also can not install 2 additional packages from Mac OS (all other was successfully installed ages ago), and know one more person who also unsuccessful under Windows 10

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Thu, 17 Jan 2019 10:22:32 GMT

Thanks for your support.

I did other tests as well and it doesn't work under Windows 7 (32 bits/64 bits), behind a proxy or not...

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Tony_C — Thu, 17 Jan 2019 13:13:04 GMT

Hello,

I have the same problem since yesterday, nothing happens when I want to install Additional Packages.

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Fri, 18 Jan 2019 00:07:07 GMT

...same for me with Win 7 / TOS v7.1.1. Is there already a solution?

Thanks in advance!

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

vapukov — Fri, 18 Jan 2019 00:15:22 GMT

Talend Staff is here, sure they report about serious issue

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Fri, 18 Jan 2019 02:28:09 GMT

Hello @jguerin @veee @vapukov @maspa @Tony_C

The nexus server availability is OK with us. Please try to install external libraries manually from Talend Modules view, download this jar from nexus server and then install it from Talend Modules view. Feel free to let us know if this temporary solution OK with you.

Installing external libraries into studio automatically is still not working now. So far, more work is required to have talend-update.talend.com working properly.

The last issue which remains is near to be addressed. A team of people from Talend worked actively on producing a solution to get rid of the situation. We’ll keep you posted.

Apologies for the inconvenience!

Best regards

Sabrina

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Fri, 18 Jan 2019 02:33:31 GMT

Hi,

Do you need many modules just for the MySQL components?

If you only need 1 or 2 .jars, you can download them manually from https://mvnrepository.com/, then install them manually through the Modules view (Window >> Show View >> Modules). Afterwards, click on Import External Jars button, then select the jar that you have downloaded.

It's not an elegant solution especially if you have lots of jars to install... I'm currently using this method as a temporary solution for my missing modules.

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Fri, 18 Jan 2019 02:38:47 GMT

Hello @veee

We are really sorry for the inconvenience! We are actively working on fixing it and we’ll keep you updated within the next 12h.

Best regards

Sabrina

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

MikaelWideheim — Fri, 18 Jan 2019 20:05:32 GMT

Hi,

We have the same issue!

Have also logged a ticket at support!

Best regards

Mikael

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Bluemoon — Fri, 18 Jan 2019 22:19:15 GMT

I am also facing same issue unable to download any of jar.

No way it possible to manually install all those jar

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

MikaelWideheim — Sat, 19 Jan 2019 11:54:38 GMT

Hi all,

Today it seems to work with downloading and install.

No changes made on our side.

/Mikael

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Ed6 — Sat, 19 Jan 2019 20:34:49 GMT

Still broken here.

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Mon, 21 Jan 2019 02:03:31 GMT

Hello @Ed @jguerin @MikaelWideheim @Moe

We deployed the last patched version of the nexus hosting talend-update.talend.com on Friday and do not ring any alarm on our side and tests done did not trigger any issue on our side.

Could you please try to install Additional Packages to see if it is OK with you from your end?

Our apologies for the inconvenience.

Best regards

Sabrina

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Tony_C — Mon, 21 Jan 2019 06:41:50 GMT

Hello,

I'm using TALEND version 7.1.1 under mac OS 10.14.2 (Mojave) and I just arrived to install the additional packages.

Thanks for your help.

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Ed6 — Mon, 21 Jan 2019 08:15:20 GMT

@xdshi I tried installing the additional packages again and it seems to be working now.

We were trying to troubleshoot the problem thinking our proxies or anti-virus were blocking the jar files. I was able to pull some of the error codes out of the '.log' file. I've put those errors in an attachment.

partial_error.txt

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Mon, 21 Jan 2019 09:13:01 GMT

Hello @Ed

Thanks for your information. We are very interested in your logs and I will send it to our System and Network Engineer later.

Best regards

Sabrina

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

MikaelWideheim — Mon, 21 Jan 2019 10:06:36 GMT

Hi,

@xdshi , works fine for us.

/Mikael

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Tue, 22 Jan 2019 02:15:05 GMT

Hi Sabrina,

Thanks for the prompt response.

I seem to still be having errors installing additional packages from Talend 7.1. The download stops at graphframes-0.5.0-spark2.1-s_2.11.jar.

I tried to access https://talend-update.talend.com/nexus/content/groups/dynamicdistribution/content/repositories/ from my side, and the page says "Access denied, Please login before attempting further requests.". Is this the expected behavior?

java.lang.Exception: Download graphframes-0.5.0-spark2.1-s_2.11.jar failed!
	at org.talend.librariesmanager.utils.DownloadModuleRunnable.downLoad(DownloadModuleRunnable.java:125)
	at org.talend.librariesmanager.utils.DownloadModuleRunnable.run(DownloadModuleRunnable.java:74)
	at org.talend.updates.runtime.model.TalendWebServiceUpdateExtraFeature.install(TalendWebServiceUpdateExtraFeature.java:96)
	at org.talend.updates.runtime.engine.InstallNewFeatureJob.installFeature(InstallNewFeatureJob.java:74)
	at org.talend.updates.runtime.engine.InstallNewFeatureJob.run(InstallNewFeatureJob.java:65)
	at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
Caused by: java.lang.Exception: Error resolving artifact graphframes:graphframes:jar:0.5.0-spark2.1-s_2.11: Could not find artifact graphframes:graphframes:jar:0.5.0-spark2.1-s_2.11 in repo_-1625987577 (https://talend-update.talend.com/nexus/content/groups/dynamicdistribution/content/repositories/)
	at org.talend.librariesmanager.utils.nexus.NexusDownloadHelperWithProgress.resolveJar(NexusDownloadHelperWithProgress.java:115)
	at org.talend.librariesmanager.utils.nexus.NexusDownloadHelperWithProgress.download(NexusDownloadHelperWithProgress.java:76)
	at org.talend.librariesmanager.utils.DownloadModuleRunnable.downLoad(DownloadModuleRunnable.java:110)
	... 5 more

Re: TOS DI v7.1.1, nothing happens when I want to install Additional Packages

Anonymous — Tue, 22 Jan 2019 06:33:13 GMT

Hello @veee.,

It's not an expected behavior. Have you tried to other browser to see if it is working?

Best regards

Sabrina