topic Re: Expire notification visible after license update in Installing and Upgrading

Expire notification visible after license update

Rajender — Sat, 16 Nov 2024 06:14:58 GMT

Hi There

My existing license is about to expire.

I have updated new license in TAC and commandline.

After update Notification is still visible in TAC server.

Is License expire notification should not go away? Please let us know if we are missing any step.

Thanks in Advance for your time.

Re: Expire notification visible after license update

Anonymous — Wed, 27 Mar 2019 02:38:19 GMT

Hello,

Did you validate your updated your Talend license?

License token update is separate from updating a software license in Talend Administration Center. After you update the license inside of the Talend Administration Center the token is not validated automatically.

On the license page of the Talend Administration Center hit the button labeled, "Validate your license manually" Then put the Validation message into the Validate field on the next page with the link below the Validation Message, when you get the message from that page go back to the validation window in TAC and paste the message then click validate.

For users that do not have internet access from the TAC machine grab the Validation message and then put this into the link on another computer and get the response and put that back into the TAC validation field and click "Validate".

Let us know if it is OK with you.

Best regards

Sabrina

Re: Expire notification visible after license update

Rajender — Wed, 27 Mar 2019 04:50:19 GMT

Hi Sabrina

Thanks for response.

Yes, After uploading new license file in TAC, License is manually validated.

For validation steps followed as mention by you. ( For validation, Refer talend manage license documentation.)

Regards

Rajender Prasad

Re: Expire notification visible after license update

Anonymous — Wed, 27 Mar 2019 06:08:29 GMT

Hello,

Is this solution Ok with you? The expire notification is gone from your side after license validated?

Best regards

Sabrina

Re: Expire notification visible after license update

Rajender — Wed, 27 Mar 2019 07:41:04 GMT

Hi Sabrina

Yes it is, Now I am not sure which license is used.

What will happen if old license expire. Does it impact my existing jobs. License is successfully implemented.

These are the queries I have.

Regards

Rajender Prasad

Re: Expire notification visible after license update

Anonymous — Wed, 27 Mar 2019 07:59:29 GMT

Hello,

What's your use case? Are you running your scheduled jobs in TAC? Regarding license expiration, TAC service will not shutdown, it will continue running but you without option to login until new license would be uploaded.

Feel free to post your issue here.

Best regards

Sabrina

Re: Expire notification visible after license update

Rajender — Wed, 27 Mar 2019 08:35:15 GMT

Hi Sabrina

Thanks for your quick response.

Yes, My jobs are schedule in TAC. If there is no impact on my jobs, I am good with that.

Regards

Rajender Prasad

Re: Expire notification visible after license update

Anonymous — Wed, 27 Mar 2019 08:47:23 GMT

Hello,

There are no check on license expiration on scheduler. Jobs will run at scheduled time. However, I would not use the word guaranteed for jobs continuity as if the TAC service is re-started or the TAC server is rebooted, job will not run.

Feel free to post your issue here or create a case on talend support portal if you find some impact on your jobs.

Best regards

Sabrina

Re: Expire notification visible after license update

Rajender — Wed, 27 Mar 2019 09:23:43 GMT

Hello

One more query, After update CommandlLine details are not visible. Which were visible earlier.

Commandline is running. I used (ps -ef | grep commandline ) command to check.

Regards

Rajender Prasad

Re: Expire notification visible after license update

Anonymous — Thu, 28 Mar 2019 02:59:33 GMT

Hello,

Is there any error message in your TAC log when updated CommandlLine details are not visible from your side?

Best regards

Sabrina

Re: Expire notification visible after license update

Rajender — Thu, 28 Mar 2019 03:54:35 GMT

Following error received in technical.log and no error in business.log.

2019-03-26 00:40:31 ERROR TaskExecutionHistoryLogger - String index out of range: -1
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(String.java:1927)
at org.talend.administrator.scheduler.business.job.logs.LimitedLengthStringBuilderWrapper.toString(LimitedLengthStringBuilderWrapper.java:161)
at org.talend.administrator.scheduler.business.job.logs.JobExecutionLogParser.parseJobExecutionLog(JobExecutionLogParser.java:138)
at org.talend.administrator.dashboard.business.taskexecution.logfile.TaskExecutionLogManager.parseJobExecutionLogWithPreview(TaskExecutionLogManager.java:552)
at org.talend.administrator.dashboard.business.taskexecution.TaskExecutionHistoryLogger.updateLogPreview(TaskExecutionHistoryLogger.java:404)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.finalizeJobExecution(RemoteTaskExecution.java:854)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.notifyTaskStatusEvent(RemoteTaskExecution.java:778)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.access$200(RemoteTaskExecution.java:80)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution$2.notifyEvent(RemoteTaskExecution.java:808)
at org.talend.administrator.scheduler.business.listener.TaskListenerRegister.notifyEvent(TaskListenerRegister.java:118)
at org.talend.administrator.scheduler.business.ExecutionTaskHandler.notifyTaskUpdated(ExecutionTaskHandler.java:2045)
at org.talend.administrator.scheduler.business.ExecutionTaskHandler.onUpdateTaskOperations(ExecutionTaskHandler.java:2040)
at org.talend.administrator.scheduler.business.ExecutionTaskHandler$4.run(ExecutionTaskHandler.java:2027)
at org.talend.administrator.common.persistence.hibernate.HibernateTransactionHolder.executeFinalActions(HibernateTransactionHolder.java:287)
at org.talend.administrator.common.persistence.hibernate.HibernateTransactionHolder.commitWithFlush(HibernateTransactionHolder.java:116)
at org.talend.administrator.common.persistence.hibernate.HibernateTransactionHolder.commitWithFlushAndBeginNewTransaction(HibernateTransactionHolder.java:197)
at org.talend.administrator.scheduler.business.ExecutionTaskRefresher.checkExecutionTaskInternal(ExecutionTaskRefresher.java:637)
at org.talend.administrator.scheduler.business.ExecutionTaskRefresher.checkExecutionTask(ExecutionTaskRefresher.java:395)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.waitForEndJob(RemoteTaskExecution.java:654)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.executeRemoteJob(RemoteTaskExecution.java:559)
at org.talend.administrator.scheduler.jobs.RemoteTaskExecution.execute(RemoteTaskExecution.java:250)
at org.talend.administrator.scheduler.jobs.RemoteExecutionSwitcher.execute(RemoteExecutionSwitcher.java:50)
at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)
2019-03-26 05:09:12 WARN PatchOrVersionMailSender - Software update repository cannot be reached (https://talend-update.talend.com/nexus).
2019-03-26 11:09:12 WARN PatchOrVersionMailSender - Software update repository cannot be reached (https://talend-update.talend.com/nexus).
2019-03-26 13:24:01 ERROR TalendRemoteServiceServlet - Notifications disabled: the SMTP server is not configured
org.talend.exception.BusinessException: Notifications disabled: the SMTP server is not configured
at org.talend.administrator.notification.business.NotificationHandler.validateSmtpServer(NotificationHandler.java:242)
at org.talend.gwtadministrator.server.notification.services.NotificationServiceImpl.validateSmtpServer(NotificationServiceImpl.java:93)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:587)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:333)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:303)
at org.talend.gwttoolkit.server.TalendRemoteServiceServlet.processCall(TalendRemoteServiceServlet.java:104)
at org.talend.gwtadministrator.server.LoggedAndLicenseCheckRemoteServiceServlet.processCall(LoggedAndLicenseCheckRemoteServiceServlet.java:37)
at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:373)
at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

Regards

Rajender Prasad

Re: Expire notification visible after license update

Anonymous — Thu, 28 Mar 2019 04:32:47 GMT

Hello @Rajender

We need more information to address your issue.

Would you mind creating a new case on talend support portal so that we could give you a remote assistance through support cycle with priority?

Best regards

Sabrina

Re: Expire notification visible after license update

Rajender — Fri, 17 May 2019 01:20:54 GMT

Both license were active. But when one license got expired only one remain active.

Thank you for support.