topic Re: Can't launch TOS for downloading the software in Installing and Upgrading https://community.qlik.com/t5/Installing-and-Upgrading/Can-t-launch-TOS-for-downloading-the-software/m-p/2385588#M5246 <P>Hello,</P> <P>Could you please check the java version by typing java - version in cmd to see if your java environment is set correctly?</P> <P>Ensure proper version of JDK is installed. For v6 of Talend products JDKv1.8 is required instead of JRE. If that requirement is met, ensure JDK bin is included in your PATH environment variable and is being reached.</P> <P>Best regards</P> <P>Sabrina</P> Thu, 11 Apr 2019 09:47:43 GMT Anonymous 2019-04-11T09:47:43Z Can't launch TOS for downloading the software https://community.qlik.com/t5/Installing-and-Upgrading/Can-t-launch-TOS-for-downloading-the-software/m-p/2385587#M5245 <P>Hi, I downloaded TOS 7.1.1 and i can't launch it even as adminnistrator. I have jre and jdk installed. IT shows me this:</P> <P>&nbsp;</P> <P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture d’écran (27).png" style="width: 999px;"><span class="lia-inline-image-display-wrapper" image-alt="0683p000009M3ZN.png"><img src="https://community.qlik.com/t5/image/serverpage/image-id/140166i4540197863BD05CD/image-size/large?v=v2&amp;px=999" role="button" title="0683p000009M3ZN.png" alt="0683p000009M3ZN.png" /></span></SPAN></P> <P>&nbsp;</P> <P>Thanks !!</P> Thu, 11 Apr 2019 08:04:16 GMT https://community.qlik.com/t5/Installing-and-Upgrading/Can-t-launch-TOS-for-downloading-the-software/m-p/2385587#M5245 Anonymous 2019-04-11T08:04:16Z Re: Can't launch TOS for downloading the software https://community.qlik.com/t5/Installing-and-Upgrading/Can-t-launch-TOS-for-downloading-the-software/m-p/2385588#M5246 <P>Hello,</P> <P>Could you please check the java version by typing java - version in cmd to see if your java environment is set correctly?</P> <P>Ensure proper version of JDK is installed. For v6 of Talend products JDKv1.8 is required instead of JRE. If that requirement is met, ensure JDK bin is included in your PATH environment variable and is being reached.</P> <P>Best regards</P> <P>Sabrina</P> Thu, 11 Apr 2019 09:47:43 GMT https://community.qlik.com/t5/Installing-and-Upgrading/Can-t-launch-TOS-for-downloading-the-software/m-p/2385588#M5246 Anonymous 2019-04-11T09:47:43Z