topic Re: can't Login in data-stewardship with TAC user credentials in Installing and Upgrading

can't Login in data-stewardship with TAC user credentials

Preeti_Gupta1 — Sat, 16 Nov 2024 08:08:11 GMT

Hi,

We are facing problem while logging in Data-stewardshp. We can see Data-stewardship Login page(attached). After entering username and password of TAC user. TDS portal is not loading and url redirecting back to (localhost:19999/#/), it displays blank page.

thanks,

Sunitha

Re: can't Login in data-stewardship with TAC user credentials

asharma1 — Fri, 08 Jun 2018 11:25:46 GMT

Hello Sunitha,

Will it be possible for you to attach the TDS and IAM service logs when you get this error?

Cheers,

Anubhav

Re: can't Login in data-stewardship with TAC user credentials

tbourque — Thu, 10 Jan 2019 01:27:27 GMT

We are also facing this same issue where after we enter our TAC credentials in the IAM login page, we are redirected to TDS but are presented with a blank page. In the data-stewardship-core log file, we see this error: "org.talend.iam.scim.exception.SCIMException: UNABLE_TO_RETRIEVE_TAC_USER_PROFILE: Unable to retrieve tac profile". Please let me know if there is a known solution to this issue.

Thanks,

Thaddee

Re: can't Login in data-stewardship with TAC user credentials

Anonymous — Thu, 10 Jan 2019 16:31:06 GMT

To help you to troubleshoot the issue we would probably need as well as the TDS and IAM logs, the data-stewardship.properties file in TDS and the TDS JSon client configuration from IAM server
Thx

Re: can't Login in data-stewardship with TAC user credentials

JP01 — Tue, 12 Mar 2019 16:09:35 GMT

For info,

We had the same issue whereby the data stewardship console was unavailable and it was because we had disabled the security user that is shipped with Talend. Once I set the security user back to active, all was good in the data stewardship world.

You can change the configuration of Talend to use a named user rather than the security user in one of the many config files so you can disable it, but I haven't tried or tested this method yet.

Thanks,

Re: can't Login in data-stewardship with TAC user credentials

Bluemoon — Fri, 21 Jun 2019 13:44:10 GMT

My security user is active but still i am unable to open data-stewardship (url: http://localhost:19999/ or http://localhost:19999/data-stewardship/ tried both)

Re: can't Login in data-stewardship with TAC user credentials

JP01 — Mon, 24 Jun 2019 13:42:22 GMT

Girish,

Have you checked log files to see if these provide any further useful details? Try looking in <pathto>\tds\apache-tomcat\logs

As indicated 404 implies Not Found, suggesting the server itself is reachable but the login page is not.

Regards,