https://community.qlik.com/t5/Search-the-Community/login-issue/m-p/1883359#M904 <P>Hi&nbsp;<a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/162695">@menazzit1</a>&nbsp;</P> <P>If you have lost the device, you can use the recovery code which was generated when setting up the MFA.</P> <P>If you do not have a recovery code, then please reach out to our Customer Support team who can reset it for you.</P> <P><A href="https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992" target="_blank">https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992</A>&nbsp;</P> <P>I hope this helps!</P> <P>&nbsp;</P> Thu, 20 Jan 2022 13:27:52 GMT Vinay_B 2022-01-20T13:27:52Z https://community.qlik.com/t5/Search-the-Community/login-issue/m-p/1883355#M903 <P>Hello. I changed my phone and I can't sign in with Google authenticator with the new phone.</P> <P><SPAN>How can I configure it?</SPAN></P> <P><SPAN>Thks!</SPAN></P> <P>&nbsp;</P> Thu, 20 Jan 2022 13:17:52 GMT https://community.qlik.com/t5/Search-the-Community/login-issue/m-p/1883355#M903 menazzit1 2022-01-20T13:17:52Z https://community.qlik.com/t5/Search-the-Community/login-issue/m-p/1883359#M904 <P>Hi&nbsp;<a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/162695">@menazzit1</a>&nbsp;</P> <P>If you have lost the device, you can use the recovery code which was generated when setting up the MFA.</P> <P>If you do not have a recovery code, then please reach out to our Customer Support team who can reset it for you.</P> <P><A href="https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992" target="_blank">https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992</A>&nbsp;</P> <P>I hope this helps!</P> <P>&nbsp;</P> Thu, 20 Jan 2022 13:27:52 GMT https://community.qlik.com/t5/Search-the-Community/login-issue/m-p/1883359#M904 Vinay_B 2022-01-20T13:27:52Z