topic Doc and Assigned Calls in QMC in QlikView

Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 05:51:03 GMT

Hi Folks,

I have assigned DOC and Assigned Call's to a User 'XXXX'. The user unable to access the application immediately. Is there any particular time to activate the DOC and Assigned Cal's.

Regards

Krishna

Re: Doc and Assigned Calls in QMC

tresB — Mon, 01 Jun 2015 05:59:14 GMT

No there is no such time gap. If everything is set properly, the user should be able to access the app immediately after 'Apply'ing the same. Did you notice something that user gets access after sometime?

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 06:05:25 GMT

Hi Tresesco ,

Thank you very much for your quick reply.The settings has been applied correctly. But , the user unable to view the application. It's raising error as "User CAL's not Assigned to this user ". I assigned DOC CAL as well as Assigned CAL to this user.Unable to identify the issue.

Re: Doc and Assigned Calls in QMC

PrashantSangle — Mon, 01 Jun 2015 06:06:27 GMT

Hi,

Did new user able to access on Access Point???

did you add user name in section access.

Regards

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 06:13:42 GMT

Hi Max,

Right now i have not implemented any section access.The new user unable to access the app in the access point,

Re: Doc and Assigned Calls in QMC

PrashantSangle — Mon, 01 Jun 2015 06:22:07 GMT

Hi,

if possible can you provide screen shot of QMC where you add user to particular DOC

Are you give him doc cal or named cal???

Regards

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 06:34:23 GMT

Hi Max,

Please find the attached screen shots and suggest me.

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 06:57:30 GMT

I have given the both DOC as well as Assigned CAL

Regards

Krishna

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 07:12:12 GMT

Hi,

I checked in the users -> UserManagement.

It's showing it as DOC and NAMED CAL Assigned.But the app is not opening still. Is there any other settings to assign USER CAL. Please find the attached Png.

Re: Doc and Assigned Calls in QMC

deepakqlikview_123 — Mon, 01 Jun 2015 07:26:39 GMT

Hi,

If there is no problem in cals whatever assigned.

Then right click on QVW file-->properties-->security-->edit and add the user.

Thanks

Re: Doc and Assigned Calls in QMC

ajaykumar1 — Mon, 01 Jun 2015 07:37:15 GMT

Hi Krishna,

Have you distributed the application again to users after providing of doc/named cal?

If in case if you added the new user for the existing report then you again need to distribute.

Correct me if am wrong.

Regds,

Ajay

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 07:40:17 GMT

Hi Deepak,

Tried but no luck.

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 07:41:33 GMT

Hi Ajay,

I'm not using Publisher.

Re: Doc and Assigned Calls in QMC

deepakqlikview_123 — Mon, 01 Jun 2015 07:41:54 GMT

Time depens on number of factors

1.Num of users aacessing application

2.size of application

3.Num of processors.

4 size of prob

moreover please get in touch with your network team.

Thanks

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 07:48:43 GMT

Hi Deepak,

I'm able to see all the applications. But particularly this user only being restricted? If i contact at IT Network Team?What should i question them?Please guide me

Re: Doc and Assigned Calls in QMC

Peter_Cammaert — Mon, 01 Jun 2015 07:53:14 GMT

AFAIK the only reason left why this user cannot access the document in QlikView Access Point is maybe that your user uses a different logon?

Did you know that in QMC there is a simple method to check whether a user has access and to what specific documents? Goto QMC->Users, enter the Windows logon ID that is shown on the user's AP screen in the top right corner and click the search icon (magnifying glass). The tabs to the right will detail what this user is allowed/not allowed to do, according to QlikView Server.

One other question: the error message you posted is kinda strange: usually the AP will say something like "Access Denied: no CAL assigned..." or something. Is this the correct message?

Peter.

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 08:03:32 GMT

Hi,

Thank you for the reply.

This Method i have checked and attached the screen shot in the previous conversation. Its showing that the application assigned to this user.But unable to open APP.

Answer for the Question:

This is the strange error i'm facing.The Image which i attached is just a screen shot.

Regards

Krishna

Re: Doc and Assigned Calls in QMC

Peter_Cammaert — Mon, 01 Jun 2015 08:11:02 GMT

The Named CAL should grant the user access to all documents. BTW once you have assigned a Named CAL to a particular user, there is no need to give that user any other CAL. I guess you did this because of the problems in opening a single document. Just remove the Document CAL, it's still unused (the Last used-field contains nonsense)

Ok, you found the QMC->Users tab. Check the last tab (Documents) to see whether the document is actually present in this overview (I guess so)

Ask your user to send you a screenshot of the Access Point landing page, i.e. the page where the thumbnails of all published documents are shown. The top right corner is of particular interest to us.

Best,

Peter.

Re: Doc and Assigned Calls in QMC

krishna20 — Mon, 01 Jun 2015 08:23:50 GMT

Hi Peter,

Please find the below attached screenshots and guide me further.

Regards

Krishna

Re: Doc and Assigned Calls in QMC

Peter_Cammaert — Mon, 01 Jun 2015 08:27:43 GMT

All relevant info has been wiped out, hmmm.

Is the account name you are using in QMC->Users exactly the same as the one listed on the AccessPoint page? Is the application appearing in the Documents tab of QMC->Users?

Peter