topic Re: RE:support Prjct in QlikView

RE:support Prjct

Chanty4u — Mon, 18 May 2015 06:18:04 GMT

hi ,

wat is meant by support project?

wat are the roles represents?

any suggestions to work on dat please let me know..

thank u..

tresB — Mon, 18 May 2015 06:28:50 GMT

Usually support project means - the application/dashboard is already built, deployed and running. You have to support in terms of:

Making minor changes in the front-end and even minor changes in the back-end
Maintaining user access, i.e. - providing/revoking CALs to and fro right users
Troubleshooting server issues like reload issues; services got stopped - revive them; taking care of pdf distribution issues....

Chanty4u — Mon, 18 May 2015 06:37:05 GMT

tanq..tresesco

suri..

Siva_Sankar — Mon, 18 May 2015 06:45:57 GMT

Support Project involves the following:

1. Monitoring the dashboards in production environment.

2. Debugging and fixing the failed dashboards.

3. Understand, identify and troubleshoot whether it is related to server related or data related issues.

4. Follow escalation matrix.

5. You should have knowledge of server/publisher enviroment for support project.

Chanty4u — Mon, 18 May 2015 06:48:10 GMT

thank you shiva...if anythng need

Plz suggest

suresh

Siva_Sankar — Mon, 18 May 2015 06:49:20 GMT

Sure suresh