topic Re: QV server - issue with Email and TLS in QlikView

QV server - issue with Email and TLS

Anonymous — Mon, 26 Jan 2015 14:55:39 GMT

Hi all,

I want QVS to send me Email when QVW reload fails. For this I tried to configure the SMTP settings our company uses.
We're using TLS, thus the port is 587. I entered the correct creds and hostname, as it works in another application I'm using.

The error I'm getting is:

The SMTP server requires a secure connection or the client was not authenticated. The server response was: Authentication required

Is this a TLS issue? Any workaround for this?

Thanks,

Assaf

Re: QV server - issue with Email and TLS

fkeuroglian — Mon, 26 Jan 2015 18:12:30 GMT

Hi, works in another application?

the user have got permision to send email through this smtp server?

check that

Re: QV server - issue with Email and TLS

Anonymous — Tue, 27 Jan 2015 07:50:35 GMT

The same smtp configuration works in Nprinting - I can send Emails via Nprinting without any problem. The only difference I see is that Nprinting has the TLS checkbox.

Re: QV server - issue with Email and TLS

Anonymous — Sun, 01 Feb 2015 06:46:19 GMT

Anyone familiar with this issue?

Re: QV server - issue with Email and TLS

ashfaq_haseeb — Sun, 01 Feb 2015 07:16:33 GMT

Hi,

Can you try by changing authentication method to anonymous.

Regards

ASHFAQ

Re: QV server - issue with Email and TLS

kalyandg — Tue, 12 May 2015 06:36:21 GMT

Hi,

Go to ProgramFiles, (C:\Program Files\QlikView\Management Service), there find QVManagementService.exe config file(XML).

Open Notepad as Administrator, then open the above said config file, check for the below

<add key="UseSSLForSMTP" value="true"/> --- in default it is set as false, u need to change it to true

then save the file, restart all QV services and check for the mail sending option.

Best Regards,

Kalyan