topic Re: Error when trying to send email alert in QlikView https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765959#M1039479 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>Check your mail server configuration. </P><P></P><P>BR</P><P></P><P>Serhan</P></BODY></HTML> Fri, 19 Dec 2014 12:23:07 GMT Anonymous 2014-12-19T12:23:07Z Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765957#M1039477 <HTML><HEAD></HEAD><BODY><P>I get the following error when I try and send an email alert.</P><P></P><P>Any ideas why? I couldn't see an obvious solution anywhere online</P><P><IMG class="image-1 jive-image" src="https://community.qlik.com/legacyfs/online/73892_pastedImage_0.png" style="max-width: 1200px; max-height: 900px;" /></P></BODY></HTML> Fri, 19 Dec 2014 11:58:08 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765957#M1039477 2014-12-19T11:58:08Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765958#M1039478 <HTML><HEAD></HEAD><BODY><P>hi,</P><P>do you have done something in qmc for configurer mail server?</P><P></P><P>it did work?</P></BODY></HTML> Fri, 19 Dec 2014 12:17:30 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765958#M1039478 syukyo_zhu 2014-12-19T12:17:30Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765959#M1039479 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>Check your mail server configuration. </P><P></P><P>BR</P><P></P><P>Serhan</P></BODY></HTML> Fri, 19 Dec 2014 12:23:07 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765959#M1039479 Anonymous 2014-12-19T12:23:07Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765960#M1039480 <HTML><HEAD></HEAD><BODY><P>What should I check in the config?</P></BODY></HTML> Fri, 19 Dec 2014 12:35:02 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765960#M1039480 2014-12-19T12:35:02Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765961#M1039481 <HTML><HEAD></HEAD><BODY><P>Basically your mail server name, user, password and port should be valid ones.</P><P></P><P>thanks,</P><P>Rajesh Vaswani</P></BODY></HTML> Fri, 19 Dec 2014 12:36:39 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765961#M1039481 rajeshvaswani77 2014-12-19T12:36:39Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765962#M1039482 <HTML><HEAD></HEAD><BODY><P>Check.</P><P></P><P>Settings--&gt;User Preferences--&gt; Mail. </P><P></P><P>BR</P><P></P><P>Serhan</P></BODY></HTML> Fri, 19 Dec 2014 12:41:01 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765962#M1039482 Anonymous 2014-12-19T12:41:01Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765963#M1039483 <HTML><HEAD></HEAD><BODY><P>I already have. But don't know what the issue could be</P></BODY></HTML> Fri, 19 Dec 2014 12:53:15 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765963#M1039483 2014-12-19T12:53:15Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765964#M1039484 <HTML><HEAD></HEAD><BODY><P>It clearly says "could not connect to server"&nbsp; though.</P><P></P><P>What is your goal to achieve? You are trying to send an alert based on a condition in QlikView via Tools--&gt;Alerts, right? </P><P></P><P>BR</P><P></P><P>Serhan</P></BODY></HTML> Fri, 19 Dec 2014 12:58:31 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765964#M1039484 Anonymous 2014-12-19T12:58:31Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765965#M1039485 <HTML><HEAD></HEAD><BODY><P>The message says it could not reach the server.</P><P></P><P>The machine/user account you are logged from, does not allow you to do this, or the details might need a correction.</P><P></P><P>Try this from the actual server directly where it is suppose to work. it will work there.</P><P></P><P>To make it work on the server, you can use the QlikView alerts functionality and add an alert,</P><P></P><P>It will pick up the mail settings you have configured in the QEMC.</P><P></P><P>thanks,</P><P>Rajesh Vaswani</P></BODY></HTML> Fri, 19 Dec 2014 13:00:19 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765965#M1039485 rajeshvaswani77 2014-12-19T13:00:19Z Re: Error when trying to send email alert https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765966#M1039486 <HTML><HEAD></HEAD><BODY><P>The address I was putting in was incorrect, by the way.</P><P></P><P>My infrastructure team eventually supplied me with the correct one.</P><P></P><P>No authentication method was required</P></BODY></HTML> Wed, 31 Dec 2014 09:04:23 GMT https://community.qlik.com/t5/QlikView/Error-when-trying-to-send-email-alert/m-p/765966#M1039486 2014-12-31T09:04:23Z