topic Re: Unable to open QV help file in QlikView

Unable to open QV help file

Tue, 09 Sep 2014 07:43:21 GMT

Hi Gurus,

Any help is greatly appreciated.

I am unable to open QlikView help from my Desktop personal edition. I have downloaded version 11.2x. up on clicking F1, QlikView.help window open and I can see Contents, Index and Search tabs on left hand side but on right hand side pane everthing is blank...

I have checked the QV set up files and all the language files are installed. Any ideas please?

Thanks

Ravi

Re: Unable to open QV help file

Tue, 09 Sep 2014 07:47:42 GMT

Possibly a case of re-installing is required...

Re: Unable to open QV help file

ashfaq_haseeb — Tue, 09 Sep 2014 07:48:19 GMT

Hi,

What version of Qlik with build number you use, and can you tell me what version of your OS you use?

If OS is not supported consider installing Qlik on supported os.

If it it supported re-installing could be the option.

Regards

ASHFAQ

Re: Unable to open QV help file

Tue, 09 Sep 2014 07:51:51 GMT

Thanks Graeme,

I have tried that option. Still no luck.. other applications are working fine with F1 just to rule out if there is any problem with my PC...

Re: Unable to open QV help file

Tue, 09 Sep 2014 07:53:40 GMT

Thanks ASHFAQ,

I am on windows 7 Home edition.. does that problem... wonder why this one if other applciations with help are working ...

Re: Unable to open QV help file

Tue, 09 Sep 2014 07:56:47 GMT

As they are "web pages" from the local install - maybe check your Internet Options that the htm pages are not being blocked in the security settings.

Re: Unable to open QV help file

ashfaq_haseeb — Tue, 09 Sep 2014 08:02:30 GMT

Please provide QlikView build number.

Supported OS, may be try with windows proffessional

QlikView Desktop

32-bit (x86)

64-bit (x64)

Operating system

Windows XP SP3

Windows Vista

Windows 7

Windows Server 2003

Windows Server 2008

Windows XP Professional x64 SP2

Windows Vista x64

Windows 7 x64

Windows 8 x64

Windows 8.1 x64

Windows Server 2003 x64 Edition

Windows Server 2008 x64 Edition

Windows Server 2008 R2

Windows Server 2012

Windows Server 2012 R2

Regards

ASHFAQ

Re: Re: Unable to open QV help file

ashfaq_haseeb — Tue, 09 Sep 2014 08:07:35 GMT

use this file as help.

Regards

ASHFAQ

Re: Unable to open QV help file

Sat, 13 Feb 2016 03:45:12 GMT

Thank you so much ashfaq_haseeb‌ !!

I don't know what crazy idea got into Qlik devs to remove the help file from QlikView, it now opens in a normal web page.... but many times one isn't in a reliable connection and really need this kind of help... it should have an option to revert to original help file

Thanks again!