topic Re: Not able to see DOC CAL, USER CAL users and documents in QMC in QlikView https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693757#M1080543 <HTML><HEAD></HEAD><BODY><P>License is not applied. I tried to update the information and I do not have the control Tab information to add (<SPAN><SPAN style="color: red;">Must enter a control number</SPAN> )</SPAN>. I just reconfirmed with Qlikview Team that license has not expired yet.</P></BODY></HTML> Wed, 02 Jul 2014 09:58:07 GMT 2014-07-02T09:58:07Z Not able to see DOC CAL, USER CAL users and documents in QMC https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693753#M1080537 <HTML><HEAD></HEAD><BODY><P><SPAN style="color: #1f497d; font-size: 11pt; font-family: 'Calibri','sans-serif';">We are not able to see any DOC CAL , USER CAL users and documents in Qlikview management console (QMC). <A href="mailto:QVS@ANNALECTQLIKVIEW">QVS@ANNALECTQLIKVIEW</A> service status says unlicensed. What could have caused this issue. I have also sent an email to qlikview support with license information</SPAN></P></BODY></HTML> Wed, 02 Jul 2014 09:03:27 GMT https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693753#M1080537 2014-07-02T09:03:27Z Re: Not able to see DOC CAL, USER CAL users and documents in QMC https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693754#M1080539 <HTML><HEAD></HEAD><BODY><P>Get in contact with <A href="http://www.qlik.com/services/support/qoncierge">Qoncierge</A> and your account rep within Qlik so they can check if there is anything wrong with your license, or if it has expired or something.</P><P>By the way, did you change anything in the computer that hosts the QVS? It not usual that the license simply disappears, all of a sudden.</P></BODY></HTML> Wed, 02 Jul 2014 09:19:23 GMT https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693754#M1080539 Miguel_Angel_Baeyens 2014-07-02T09:19:23Z Re: Not able to see DOC CAL, USER CAL users and documents in QMC https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693755#M1080540 <HTML><HEAD></HEAD><BODY><P>Thanks Miguel. I am not sure. However we recently granted access to few users from a different Team to promote their QVW files. I have been discussing with the team to find out the cause. Also trying to analyze and find out what went wrong. </P></BODY></HTML> Wed, 02 Jul 2014 09:26:56 GMT https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693755#M1080540 2014-07-02T09:26:56Z Re: Not able to see DOC CAL, USER CAL users and documents in QMC https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693756#M1080541 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>Can you confirm if you still have licence applied on server?</P><P>does your licence have some expiration date?</P><P></P><P>Regards</P><P>ASHFAQ</P></BODY></HTML> Wed, 02 Jul 2014 09:38:55 GMT https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693756#M1080541 ashfaq_haseeb 2014-07-02T09:38:55Z Re: Not able to see DOC CAL, USER CAL users and documents in QMC https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693757#M1080543 <HTML><HEAD></HEAD><BODY><P>License is not applied. I tried to update the information and I do not have the control Tab information to add (<SPAN><SPAN style="color: red;">Must enter a control number</SPAN> )</SPAN>. I just reconfirmed with Qlikview Team that license has not expired yet.</P></BODY></HTML> Wed, 02 Jul 2014 09:58:07 GMT https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693757#M1080543 2014-07-02T09:58:07Z Re: Not able to see DOC CAL, USER CAL users and documents in QMC https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693758#M1080544 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>You must contact Support or <A class="jive-link-external-small" href="http://www.qlik.com/services/support/qoncierge" style="font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3778c7;">Qoncierge</A><SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif;"> </SPAN> to get your control number.</P><P>Even your local partner can help you out here.</P><P></P><P>Regards</P><P>ASHFAQ</P></BODY></HTML> Wed, 02 Jul 2014 10:01:12 GMT https://community.qlik.com/t5/QlikView/Not-able-to-see-DOC-CAL-USER-CAL-users-and-documents-in-QMC/m-p/693758#M1080544 ashfaq_haseeb 2014-07-02T10:01:12Z