topic Re: Qlikview support process in QlikView

Qlikview support process

Wed, 05 Mar 2014 10:04:45 GMT

Can anyone kindly explain me regaring qlikview support process.? and can u share any documents related to that

Re: Qlikview support process

ngulliver — Wed, 05 Mar 2014 10:18:18 GMT

Hi, Aravind.

You posted the same question on the 3rd.

I received no response from you so assumed you were happy with the reply. There is no specific support process for QlikView. The support process and requirements will be driven by the company you work for, usually the IT depertment.

If this is not what you mean, please clarify what you mean by 'support process'.

Cheers,

Neil

Re: Qlikview support process

Wed, 05 Mar 2014 11:57:21 GMT

Thanks for the reply. Can u please describe about qlikview system monitoring and content migration support?

Re: Qlikview support process

ngulliver — Wed, 05 Mar 2014 14:04:40 GMT

Hi, Aravind

There is a free tool available on QlikMarket called the QlikView Governance Dashboard which provides diagnostic information on your QlikView environment which may help you for system monitoring.

My understanding of content migration support is more to do with ensuring compliance with processes put in place for implementation of new apps or enhancements in a controlled manner e.g. code review, business sign off, meeting SLAs (as mentioned in previous post). Again this may be something that your company would determine.

Regards,

Neil

Re: Qlikview support process

Thu, 06 Mar 2014 08:16:18 GMT

Thanks neil. Realy it would be helpful for me.

Re: Qlikview support process

ngulliver — Thu, 06 Mar 2014 08:58:55 GMT

You are welcome. Please close this post and your other post by acknowledging a 'correct' or 'helpful' response.

Many thanks,

Neil