topic Re: Strange in access point? in QlikView

Strange in access point?

Tue, 18 Feb 2014 10:37:34 GMT

Hi,

My user have problems to see list boxes, chart,text boxes when logged to qvw through access point and it is completely showing blank page. But I can able to see everything when i login with his/her user name. Can anyone tell me what is this? this is the first time I heard .

Thanks.

Re: Strange in access point?

markodonovan — Tue, 18 Feb 2014 10:39:37 GMT

Hi Amelia,

Is there any section access on the document ?

Mark

Re: Strange in access point?

Tue, 18 Feb 2014 10:41:28 GMT

No section access. But I made avialable the document only for that user but not others. Is there any problem with this?

Re: Strange in access point?

amit_saini — Tue, 18 Feb 2014 10:47:03 GMT

Hi Amelia,

If you are using IE than I will suggest you to tell your user to Uninstall IE plugin and than again install it. Hope it will help you.

Thanks,

Amit

Re: Strange in access point?

Tue, 18 Feb 2014 10:49:25 GMT

Yes my user is using IE. But he/she don't have access to uninstall any programs from their system. Is this the only solution? why it happens? Is there any reason because I should have explain the cause. Please suggest me.

Re: Strange in access point?

amit_saini — Tue, 18 Feb 2014 10:56:05 GMT

It is a case of compatibility of your Qlikview version to your IE plugin. I faced this problem in past and than somebody suggested me the same.

I tried it at my end and it worked.

Thanks,

Re: Strange in access point?

Tue, 18 Feb 2014 11:00:56 GMT

what is meant by compatibility of your Qlikview version to your IE plugin. can tell me please a bit more on this if possible or is there any reference manuals for this?

Re: Strange in access point?

amit_saini — Tue, 18 Feb 2014 11:08:16 GMT

I'm sorry I don't have any document to support my point but yes see below this link:

http://community.qlik.com/message/135079#135079

Thanks,

Re: Strange in access point?

Tue, 18 Feb 2014 11:10:18 GMT

Thanks