topic Re: Reload not work in QlikView

Reload not work

Fri, 07 Feb 2014 07:33:03 GMT

Hi all! Not work reload in manager. In client work.

ErrorMode

WHITH access not work in manager!

In access i use ntuser (not User).

Re: Reload not work

Fri, 07 Feb 2014 08:14:55 GMT

Can u please check the following QlikView services running or not?

QlikView Directory Service Connector
QlikView Distribution Service
QlikView Management Service
QlikView Server
QlikView Webserver

Re: Reload not work

Fri, 07 Feb 2014 08:18:42 GMT

all WORK! IN access problem!!!!

Failed Reload

Re: Reload not work

Fri, 07 Feb 2014 08:48:10 GMT

i use Section access, but not use USER and PASSWORD. I use NTname... what me do&

Re: Reload not work

Colin-Albert — Fri, 07 Feb 2014 08:58:02 GMT

Have you included the service account that is running the Qlikview services to the section access permissions, with full access, in the document section access script. It looks like the section access is preventing the services from opening the document

Re: Reload not work

Fri, 07 Feb 2014 09:03:34 GMT

no!

It not work only WHITH SECTION ACCESS BECOUSE use ntname! i sad it!

Section access in manager not see USER becous qvw not have USER, only NTNAME and manager not understend it!

Re: Reload not work

Colin-Albert — Fri, 07 Feb 2014 09:11:16 GMT

You need to add the NTNAME for the QlikView service account login user as an ADMIN to the document in section access script.

The reload is trying to open the document using the service username and does not have permission in section access to open the document, therefore the reload fails.

Do you have the service account user in you section access list?

Re: Reload not work

Fri, 07 Feb 2014 09:14:33 GMT

Yes.

if i delete section access - script on manager work

Re: Reload not work

Peter_Cammaert — Fri, 07 Feb 2014 09:31:11 GMT

How is your service account included in the section access list? It should include field values NTNAME=domain\account, ACCESS=ADMIN, and any linkage fields for data reduction should be empty.

Please post this line overhere.

Peter

Re: Reload not work

Fri, 07 Feb 2014 09:32:44 GMT

if i use Section access in manager page and set nothing - error too

Re: Reload not work

Fri, 07 Feb 2014 09:35:15 GMT

ACCESS	NTNAME	%ID	%PROD
ADMIN	WIN64DISC-OLD\Администратор

use. so what?

Re: Reload not work

Peter_Cammaert — Fri, 07 Feb 2014 09:37:14 GMT

BTW you can use the Username/Password fields in QMC for this also but only if your Section Access list already has an entry with a different NTNAME and ACCESS=ADMIN. Then siimply enable the Section Access checkbox, enter domainname\accountname in the User name field (exactly like the NTNAME value in your Section Access table) and the corresponding AD account password in the Password field, and everything should work.

But better use the service account trick in section access.

Peter

Re: Reload not work

Fri, 07 Feb 2014 09:39:33 GMT

i try. not work .

Re: Reload not work

Peter_Cammaert — Fri, 07 Feb 2014 09:41:35 GMT

And WIN64DISC-OLD\Администратор is the account that is used to run the QlikView services?

See the services control panel (start "services.msc"), scroll down until you see about 5 QlikView service entries and look in the Log On As-column.

Peter

Re: Reload not work

Peter_Cammaert — Fri, 07 Feb 2014 09:46:22 GMT

Then your problem is probably NOT with the service account.

Post a TaskLog and/or a DocumentLog if you can find any.

Look in C:\ProgramData\QlikTech\DistributionService\1\Log\todaysdirectory\yourtask.

Change the last two path elements into the correct values.To generate a DocumentLog, you must enable it in the QVW via Settings->Document Properties->General->Generate Log File

Peter

Re: Reload not work

Fri, 07 Feb 2014 09:50:36 GMT

work only ENGLISH name