topic Re: Reload failed in QlikView

Reload failed

bbi_mba_76 — Fri, 31 Jan 2014 13:48:47 GMT

Hi,

someone could explain me what's the meaning of the following message and what I have to do/investigate to fix?

(This is the log of a qvw reload via distribution service)

31/01/2014 07:00:12 Error UpdateTableCache failed.. Exception=System.Runtime.InteropServices.COMException (0x80010108): The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))

at QlikView.IFieldProperties.get_IsInputField()

at QVBWrapper.Document.UpdateTableCache(ILogBucket i_LogBucket, Boolean i_FullRefresh, Boolean& hasInputField)

31/01/2014 07:00:12 Information Attempted to load the document with data.

31/01/2014 07:00:12 Error The document failed to open.

31/01/2014 07:00:12 Information Closing the document.

31/01/2014 07:00:12 Error Could not close the SourceDocument. Exception=System.Runtime.InteropServices.COMException (0x80010108): The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))

at QlikView.Doc.CloseDoc()

at QVBWrapper.Document.NiceCloseThread(ILogBucket i_LogBucket)

31/01/2014 07:00:12 Warning Could not request the QlikView Engine process to quit.

31/01/2014 07:00:12 Information Closed the QlikView Engine successfully. ProcessID=12484

31/01/2014 07:00:12 Error Document could not be opened

31/01/2014 07:00:12 Information Closed the QlikView Engine successfully. ProcessID=12484

31/01/2014 07:00:12 Error Document could not be opened

31/01/2014 07:00:12 Error The Batch Job failed. ErrorCount=5

31/01/2014 07:00:12 Information Setting exit code to the number of errors. ErrorCount=6

Thanks

Re: Reload failed

Josh_Good — Fri, 31 Jan 2014 18:13:47 GMT

I'm not sure but my guess would be the table is not fitting into your RAM. You can check if that is the case my monitoring your RAM consumption during a reload using the Performance tab of Windows Task Manager.

Re: Reload failed

Anonymous — Fri, 31 Jan 2014 18:19:02 GMT

Does it reload ok if you log in the console of [or RDP to] the Server using the same AD User as the Distribution Service runs under ?

It this also fails then I'd suggest you look into AD permissions.

Best Regards, Bill

Re: Reload failed

fkeuroglian — Fri, 31 Jan 2014 19:17:56 GMT

Hi, Bill have a point there

please check that the user have all the necesary permissions to do the reload by console mode

good luck

Fernando

Re: Reload failed

bbi_mba_76 — Mon, 03 Feb 2014 10:02:44 GMT

Hi,

thanks.

There is a schedulate batch running every day, in January only the 31th there was the error. I launched the reload via desktop and there was no error (same user of the schedulate batch).

So my only assumption is there was a problem accessing to RAM in that moment.

Other suggestions?