topic Re: How mucht time to have a support? in QlikView https://community.qlik.com/t5/QlikView/How-mucht-time-to-have-a-support/m-p/545072#M1124286 <HTML><HEAD></HEAD><BODY><P>Hi Luca,</P><P></P><P>Most of the time I come to the community for any issue, there are phone numbers for different areas all over the world, When I subbmit a new case in less&nbsp; than 24 hours they get in touch with you.</P><P></P><P>I believe that emergencies are for the administrators on your facilities, people should be trained to solve any problem faster, I understand your point very well, but training it´s necesary.</P><P></P><P>Here on the community most of the issues are described and solved here.</P><P></P><P>Cheers</P></BODY></HTML> Tue, 21 Jan 2014 16:06:38 GMT 2014-01-21T16:06:38Z How mucht time to have a support? https://community.qlik.com/t5/QlikView/How-mucht-time-to-have-a-support/m-p/545071#M1124284 <HTML><HEAD></HEAD><BODY><P>For whose that should support in the amount that paid to have the licenses:</P><P>do you know how much time qlickview needs to answer to a question????? If we need urgent answers what we have to do? We have to call? </P><P></P><P>My point is that: if you say me that I will have 24h support, why I don't have it fast reaction?</P><P></P><P>Cheers</P></BODY></HTML> Tue, 21 Jan 2014 15:57:08 GMT https://community.qlik.com/t5/QlikView/How-mucht-time-to-have-a-support/m-p/545071#M1124284 2014-01-21T15:57:08Z Re: How mucht time to have a support? https://community.qlik.com/t5/QlikView/How-mucht-time-to-have-a-support/m-p/545072#M1124286 <HTML><HEAD></HEAD><BODY><P>Hi Luca,</P><P></P><P>Most of the time I come to the community for any issue, there are phone numbers for different areas all over the world, When I subbmit a new case in less&nbsp; than 24 hours they get in touch with you.</P><P></P><P>I believe that emergencies are for the administrators on your facilities, people should be trained to solve any problem faster, I understand your point very well, but training it´s necesary.</P><P></P><P>Here on the community most of the issues are described and solved here.</P><P></P><P>Cheers</P></BODY></HTML> Tue, 21 Jan 2014 16:06:38 GMT https://community.qlik.com/t5/QlikView/How-mucht-time-to-have-a-support/m-p/545072#M1124286 2014-01-21T16:06:38Z