topic Can't access to QlikView Management Console in QlikView

Can't access to QlikView Management Console

mokitsu61 — Mon, 21 May 2018 23:42:19 GMT

Hi,

I have a problem about launching QlikView Mangement Console.

When I clicked [QlikView Mangement Console] icon which is in APP, IE was launched and it shows following error messages and I can see nothing about QlikView Mangement Console.

Error message:

This page can’t be displayed

Make sure the web address is correct.
Look for the page with your search engine.
Refresh the page in a few minutes.

Event log says,

4 700 Information CNTService: The service (Engine) was started.

1 300 Error HTTPS: AcquireCredentialsHandle error: The parameter is incorrect.

Can anyone help it?

QVS Version: November 2017 SR4

OS: Windows Server 2012 R2

.NET Framework: Result of DetermineNetframeworkVersion.ps1

.NET Framework 4.7.1

.NET Framework 3.5 service pack 1

.NET Framework 3.0 service pack 2

.NET Framework 2.0 service pack 2

Lancher as Windows serveces: QlikView Administrators group with admin permission

Remote account: QlikView Administrators group with admin permission

After fresh installing, Services on windows server are as bellow

QlikView Directory Service Connector: stopping

QlikView Distribution Service: stopping

QlikView Management Service: stopping

QlikView Server; Running

QlikView Webserver: stopping

Thank you.

Re: Can't access to QlikView Management Console

marcus_sommer — Tue, 22 May 2018 07:29:07 GMT

You need to ensure that all services (at least the managment service) are running with an appropriate user (local administrator and member of the QlikView administrators) and then you could try it directly on the server (at best with a different browser as the IE - for example with firefox or chrome) with:

http://localhost:4780/qmc/Default.htm

- Marcus

Re: Can't access to QlikView Management Console

mokitsu61 — Wed, 30 May 2018 05:30:37 GMT

Thanks for your reply.

The account who tries to start QVS service was related with [QlikView administrators] only. I didn't know we can put account into several groups...

Associating that account to [QlikView Administratos] and [Administrators] fixed my problem.

Thank you.