topic Re: "Unexpected exception occurred" error in QlikView

"Unexpected exception occurred" error

Thu, 06 Sep 2012 22:11:05 GMT

Hey,

We've been having this error happen quite alot later while using Qlikview in a web browser. Happens alot mostly while using the search box. Once the error pops up and I click okay, it usually keeps popping back up ever few seconds when I click anything else.

Any ideas on what's causing it? I've closed/opened IE numerous times, I've restarted the QV server and it still happens.

Re: "Unexpected exception occurred" error

rwunderlich — Thu, 06 Sep 2012 22:32:29 GMT

Look at the QV Server Event log to get the detailed reason code.

-Rob

Re: "Unexpected exception occurred" error

Thu, 06 Sep 2012 22:44:02 GMT

Sorry, could you please advise me as to where I'd find the QV Server Event log?

Thanks.

Re: "Unexpected exception occurred" error

rwunderlich — Thu, 06 Sep 2012 22:50:20 GMT

They are named Event*.log and are in the server log folder, which is specified in the QEMC under System, Setup, Qlikview Servers, Logging, Log Folder. If you are using the default, it will be on the server in either the

Documents and Settings\All Users\Application Data\Qliktech

Program Data\AppData\Qliktech

depending on your version of windows.

-Rob

Re: "Unexpected exception occurred" error

Thu, 06 Sep 2012 23:06:54 GMT

Thanks.

I've found the log and checked everything for today and it only mentions the CAL usage. It says nothing about any errors.

Re: "Unexpected exception occurred" error

rwunderlich — Fri, 07 Sep 2012 04:35:18 GMT

Try the Windows Event log (Application) on the server then. If you can't find a message, I suggest you reach out to support.

-Rob

Re: "Unexpected exception occurred" error

Tue, 11 Sep 2012 09:54:40 GMT

Hi,

I m having the same issue but cannot find anything in the event logs.

It is happening to only one person though.

Any suggestions on how to correct it?

Thanks

Prakhar

Re: "Unexpected exception occurred" error

Thu, 08 Nov 2012 10:16:46 GMT

I'm also having the same problem. Seems to occur when backspace is pressed one too many times within the search box. Might only occur when section access is in effect. Also cannot see anything in my event logs despite having the hightest auditing level on.

Re: "Unexpected exception occurred" error

Fri, 09 Nov 2012 08:11:27 GMT

We are also having this problem and it is quite hard to debug since we haven't been able to replicate the issue ourselves, but customers are reporting this.

Re: "Unexpected exception occurred" error

Fri, 09 Nov 2012 09:18:16 GMT

We can replicate the issue easily by backspacing too many times within a search box once we have logged in through our web service. There doesn't seem to be any problem when using the actual qlikview file directly or when section access is not in effect.

I will be testing QV 11.0.11282 SR1 later today to see if this fixes the problem. I believe that's the most up-to-date version?

Will post back here once I've done this.

Re: "Unexpected exception occurred" error

Mon, 19 Nov 2012 11:54:36 GMT

Isn't the most recent release 11.0.11426.0 ?

I think in the QV site download window it is called QV11, SR2 Upgrade 1.

BR,

btw, My client also got the same error, seems to be linked to scrolling the horizontal bar in a pivot table with many columns. (all dimensions and expressions are conditional, i.e use Enable Conditional) There is nothing in the Event log of the QV program for that date, there is no event in the Windows log as well that seems linked to this eror. We don't use section access in this application where the error occurred.

Re: "Unexpected exception occurred" error

Mon, 19 Nov 2012 12:24:21 GMT

After upgrading to 11.0.11426 I can confirm that the search box - unexpected error bug has been resolved. It was actually corrected in the first SR2 version and is listed in the fixed bugs section.

Hope this helps!

-CG

Re: "Unexpected exception occurred" error

Mon, 14 Jan 2013 07:24:06 GMT

Hi,

Our end user is facing error "Unexpected error occurred" frequantly. We are usinging QV 11.

Please help me for the same.

thanks,

Kapil

Re: "Unexpected exception occurred" error

Mon, 14 Jan 2013 11:27:18 GMT

Hi Kapil,

Have you tried upgrading to the latest QV release? This was fixed in release 11.0.11426 I believe.

Cheers,

Re: "Unexpected exception occurred" error

Mon, 14 Jan 2013 11:32:36 GMT

What should I upgrade Like Server, Publisher or Devloper. fromwhere I can get upgraded the same. and what should be the steps which I should follow.

Thanks,

Kapil

Re: "Unexpected exception occurred" error

Mon, 14 Jan 2013 11:34:42 GMT

The QV software is free from the downloads section. The latest version should fix the problem you're experiencing, I believe it is QV 11.2. You simply download it and upgrade on your system.

Cheers,

Re: "Unexpected exception occurred" error

Mon, 14 Jan 2013 11:41:08 GMT

Still It is not clear that where is the problem is It in Devloper or in Qv Server.

Only Downloading the QV Devloper edition and reloading the Application can work?

Thanks,

Kapil

Re: "Unexpected exception occurred" error

Mon, 14 Jan 2013 11:42:32 GMT

Yes, the latest developer/desktop edition upgrade with a reload and save of your document should fix the problem.

Cheers,

Re: "Unexpected exception occurred" error

Emmanuelle__Bustos — Wed, 29 May 2013 17:19:04 GMT

Hi kapil_dadheech

Were you able to solve the issue with the advice from clevergoat ???

I have the ssame issue.

Re: "Unexpected exception occurred" error

Wed, 04 Jun 2014 12:56:23 GMT

I also had this error message, in Firefox.

I could click away the message, only to end up in an empty dashboard where no button was clickable.

We use Qlikview 11.2.

I opened the dashboard in Internet Explorer and had no problems there.

After that, I could also use the dashboard in Firefox again.