topic QlikView 11.00 SR1 Shortcut error message in QlikView

QlikView 11.00 SR1 Shortcut error message

Thu, 19 Jul 2012 09:12:43 GMT

Installed QlikView 11.00 SR1 on client computer. When i click on the shortcut icon created for the specific report, QlikView opens but give me an error message:

Client Machine Specs:

Windows XP SP3

.Net Framework 4.0

2Gig Ram

Re: QlikView 11.00 SR1 Shortcut error message

Miguel_Angel_Baeyens — Thu, 19 Jul 2012 09:24:43 GMT

Hi,

Which release of QlikView SR1? The current is 11282. Besides, the .NET 4 is the Extended or Client? It should be the former. Does that happen with any shortcut or only with this application?

If all the above is properly set up, try opening the document within QlikView, reloading and saving, then using the shortcut again.

Hope that helps.

Miguel

Re: QlikView 11.00 SR1 Shortcut error message

Thu, 19 Jul 2012 09:38:08 GMT

Hi,

I installed dotNet FX 40_Full_x86_64. It happens with all the shortcuts.

Re: QlikView 11.00 SR1 Shortcut error message

Thu, 19 Jul 2012 09:38:23 GMT

Hi,

I installed dotNet FX 40_Full_x86_64. It happens with all the shortcuts.

Re: QlikView 11.00 SR1 Shortcut error message

Thu, 19 Jul 2012 09:38:49 GMT

Hi,

I installed dotNet FX 40_Full_x86_64. It happens with all the shortcuts.

Re: QlikView 11.00 SR1 Shortcut error message

Thu, 19 Jul 2012 09:40:09 GMT

Hi,

I installed dotNet FX 40_Full_x86_64. It happens with all the shortcuts.

Thanks,

Gert Erasmus

I.T Department

Re: QlikView 11.00 SR1 Shortcut error message

Miguel_Angel_Baeyens — Thu, 19 Jul 2012 09:41:07 GMT

Hi,

If that's a licensed copy and is the latest release installed, contact with support@qlik.com so they can check if this is a known issue and how to fix it.

Hope that helps.

Miguel

Re: QlikView 11.00 SR1 Shortcut error message

Thu, 19 Jul 2012 11:01:58 GMT

Hi,

Our shirt cuts works fine with the previous version, but when we install the new version on the clients computer it gave us the error message. However, we installed it on another client computer and the shortcuts are working.

Thanks,

Gert Erasmus

I.T Department

N Industrial Centre, Malherbe Street, Elsiesriver

• PO Box 58, Elsies River, 7480

• Telephone +27-21-590-7185

• Fax +27-21-591-1562

š E-Mail: g.erasmus@jordan.co.za<mailto:g.erasmus@jordan.co.za>

www.jordan.co.za<http://www.jordan.co.za>

P Please consider the environment before printing this e-mail

Re: QlikView 11.00 SR1 Shortcut error message

Miguel_Angel_Baeyens — Thu, 19 Jul 2012 11:07:20 GMT

Hi Gert,

That may be caused by some remaining elements from previous version in the Windows Registry. Although QlikView 11 removes any previous installation, depending on the user that did the installation, this information from previous versions is kept in the Windows Registry and needs to be erased by hand running the regedit.exe application in Windows.

Save a backup before uninstall, then the keys to clear are

HKEY_LOCAL_MACHINE\SOFTWARE\QlikTech

HKEY_CURRENT_USER\Software\QlikTech

After a fresh installation, that should work.

Hope that helps.

Miguel

Re: QlikView 11.00 SR1 Shortcut error message

Thu, 19 Jul 2012 12:36:27 GMT

Thanks for all your help. That did the trick.

Thanks,

Gert Erasmus

I.T Department

N Industrial Centre, Malherbe Street, Elsiesriver

• PO Box 58, Elsies River, 7480

• Telephone +27-21-590-7185

• Fax +27-21-591-1562

š E-Mail: g.erasmus@jordan.co.za<mailto:g.erasmus@jordan.co.za>

www.jordan.co.za<http://www.jordan.co.za>

P Please consider the environment before printing this e-mail

Re: QlikView 11.00 SR1 Shortcut error message

Fri, 20 Jul 2012 10:13:21 GMT

Hi Miguel,

We are having this issue on a laptop. Only HKEY_CURRENT_USER\Software\QlikTech were in the registry for all the other users. We uninstalled Version 10, deleted the registry keys and installed QlikView 11.00 SR1. We really don’t know what else to try. Do you have any ideas?

Thanks,

Gert Erasmus

I.T Department

N Industrial Centre, Malherbe Street, Elsiesriver

• PO Box 58, Elsies River, 7480

• Telephone +27-21-590-7185

• Fax +27-21-591-1562

š E-Mail: g.erasmus@jordan.co.za<mailto:g.erasmus@jordan.co.za>

www.jordan.co.za<http://www.jordan.co.za>

P Please consider the environment before printing this e-mail

Re: QlikView 11.00 SR1 Shortcut error message

Miguel_Angel_Baeyens — Fri, 20 Jul 2012 12:24:41 GMT

Hi Gerrit,

If that's the case, I'd think on something local, related with the OS of that computer... as long as all the other computers are now working fine. Does this computer have something different (different OS version, noth fully updated, different software applications) than the other computers where that is working fine?

Miguel

Re: QlikView 11.00 SR1 Shortcut error message

Fri, 20 Jul 2012 12:42:09 GMT

Operating is the same: Win XP Prof with SP3.

Thanks,

Gert Erasmus

I.T Department

N Industrial Centre, Malherbe Street, Elsiesriver

• PO Box 58, Elsies River, 7480

• Telephone +27-21-590-7185

• Fax +27-21-591-1562

š E-Mail: g.erasmus@jordan.co.za<mailto:g.erasmus@jordan.co.za>

www.jordan.co.za<http://www.jordan.co.za>

P Please consider the environment before printing this e-mail

Re: QlikView 11.00 SR1 Shortcut error message

Wed, 25 Jul 2012 06:12:00 GMT

New error message when installling QlikView V11.00 SR1 on clients computer.

Faulting application qv.exe, version 11.0.11282.0, faulting module qv.exe, version 11.0.11282.0. We already cleared the registry entries to have a "clean" installation after uninstalling the older version.

I will appreciate it if any one can help.