topic Re: https access point - Site cannot be reached in QlikView

https access point - Site cannot be reached

Sean_BI — Sat, 16 Nov 2024 19:54:49 GMT

Dear QV support team -

Unable to connect to access point portal using https:\

Error: this site can't be reached.

This was working fine till before, but suddenly stopped working.

Checks i've done:

1. Server- Windows 2018

2. Webserver: Qv webserver

3. QV version - 12.3

4.Digital certificate enabled - Yes

5. Port 443 opened on server -yes because able to telnet the port successfully

6. Able to open from qv server - No, as https://localhost also doesn't respond.

7. Certificate successfully binded to 443 - Yes, as this was working fine till yesterday.

8. Does access point work's without https:/- Yes, it open fine in with http://localhost and outside server and within the domain.

Appreciate if you can assist at the earliest.

thank you!

Sean

Re: https access point - Site cannot be reached

ramasaisaksoft — Mon, 14 Oct 2019 07:35:36 GMT

Hope you are a QV Admin guy .

As we understood here is some of the points you need to check for your issue.

--> Windows Server & QV services need to be restart.

-->LDAP configuration group server is need to be Up(Active). check LDAP groups are active or not?

please let us know if you still facing issue .

else reach out to anji.5541@gmail.com

Re: https access point - Site cannot be reached

Sean_BI — Mon, 14 Oct 2019 13:55:07 GMT

Thanks Anji.

Restarted all 5 QV services viz. QVMC, QVS, QDS, DSC, QWS.

LDAP is configured and is UP. As said earlier, the https:// was working fine earlier, but unsure why that is not responding now.

Thank you!

Sean.

Re: https access point - Site cannot be reached

marcus_sommer — Mon, 14 Oct 2019 15:06:17 GMT

Try it with a different browser to exclude that some update / changed configuration caused this issue. If it doesn't help I would assume that there were any changes by your security tools and/or group policy.

- Marcus

Re: https access point - Site cannot be reached

Sean_BI — Wed, 16 Oct 2019 09:18:16 GMT

Thanks Marcus. This is resolved by restarting the windows server and re-running qv services.

Re: https access point - Site cannot be reached

shaan007 — Wed, 26 May 2021 06:50:08 GMT

I stop all the services

rename the config.xml file in C:\ProgramData\QlikTech\WebServer

restarted the services.

Everything worked fine.

Re: https access point - Site cannot be reached

raynac — Thu, 01 Sep 2022 21:29:05 GMT

Thank you so much!! This saved my day! 🙂