topic Re: Desktop version download link in QlikView

Desktop version download link

NickP_DF — Sat, 17 Jul 2021 05:53:42 GMT

Hello guys,

not a long time ago, from the links http://us-d.demo.qlik.com/download/ or https://demo.qlik.com/download/ it was possible to download not only the latest version of QW/QS Desktop, but also the previous ones, the manuals and many other interesting things, but now a day these links drive on a page where it's only possible to download the latest version on QW.

Am I doing something wrong or has something changed? Does someone know the new address which allows the same things that the previous one?

Thank you so much.

Re: Desktop version download link

Vikram_Jayakumar — Sat, 17 Jul 2021 14:29:55 GMT

Hi @NickP_DF

I am able to see the ones going back to Nov 17

Any version in particular that you are missing

Re: Desktop version download link

NickP_DF — Sat, 17 Jul 2021 14:45:18 GMT

Yep,

the page you see is the one I saw last time and I'm looking for now.

This is what I see with both the addresses:

I've tried both with Chrome and Edge, with the same result 😢

Any idea about the matter?

Thanks.

Re: Desktop version download link

Vikram_Jayakumar — Sat, 17 Jul 2021 15:08:36 GMT

Can you try the URLs in incognito/private window

https://ap-a.demo.qlik.com/download/

Re: Desktop version download link

NickP_DF — Mon, 19 Jul 2021 17:19:19 GMT

Hello Vikram,

thank you for the support; unfortunately despite the incognito windows, typing your address I'm redirected to this one

By entering my QV credentials I land on the page I've posted you the previous message.

Thks.

Re: Desktop version download link

Vikram_Jayakumar — Mon, 19 Jul 2021 21:35:16 GMT

That's strange, is there a particular version you are looking for ? I wil try to find alternate route

Re: Desktop version download link

NickP_DF — Tue, 20 Jul 2021 05:42:38 GMT

At this time I don't need any specific previous version, but in the past I've discovered very useful to retrieve a previous version when I found a bug in the current one…

Pls note that I've noticed the problem also in other PC in other place than mine, so it's not a problem restricted to something concerning me.

Thank you.

Re: Desktop version download link

NickP_DF — Sat, 24 Jul 2021 07:48:30 GMT

Hello @Vikram_Jayakumar ,

any news about my issue?

Are you the right person to involve about it or have I to contact someone else in the QW team?

Thank you so much.

Re: Desktop version download link

Vikram_Jayakumar — Sat, 24 Jul 2021 10:42:47 GMT

Hi @NickP_DF

You may have reach out to customer support team by logging in a ticket via portal

Re: Desktop version download link

NickP_DF — Sat, 24 Jul 2021 18:47:08 GMT

ok @Vikram_Jayakumar ,

do you mind letting me know how to do that? I'm logged in, but I'm not able to find the path to open a ticket.

Thank you so much.

Re: Desktop version download link

Vikram_Jayakumar — Sat, 24 Jul 2021 20:23:17 GMT

Use this https://community.qlik.com/t5/Knowledge-Base/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992

Re: Desktop version download link

NickP_DF — Fri, 30 Jul 2021 14:18:29 GMT

Hello Vikram,

I've followed your suggestion and they helped me with the issue.

Thank you so much.