topic Re: INFO Load - doesn't render images in the tables in QlikView

INFO Load - doesn't render images in the tables

rafal_adamczyk — Mon, 04 Jul 2022 09:06:18 GMT

Hi everyone,

Hope this question was not posted here before - at least I couldn't find anything related.

So the problem is that we have a web app build with QlikView, where we have couple of tables with photos. After we change the load method from BUNDLE to INFO, they stopped showing up. What is weird is that it works perfectly fine in sandbox environment and both environments are said to have the same settings. What is also weird is that images that are put in text fields work just fine, so the problem seems to be only with tables. That's also not hardware related as server has more than 32GB of RAM.

I will appreciate any help with this 🙂 Thanks

Re: INFO Load - doesn't render images in the tables

Or — Mon, 04 Jul 2022 10:36:12 GMT

I'd suggest looking at whether the paths for these files exist in both environments and the permissions to access the files are available from both environments.

Re: INFO Load - doesn't render images in the tables

rafal_adamczyk — Thu, 07 Jul 2022 08:39:06 GMT

All right, so if anyone else will face the problem with images disappearing after changing loading method to INFO LOAD instead of BUNDLE - turns out that in our Prod server, in the Settings.ini file we had a property of AllowGeneralAccessToImagesThroughURL set to 0. Upon changing it to 2 (allow images from all sources) the issue is resolved.

Re: INFO Load - doesn't render images in the tables

Albert_Candelario — Thu, 07 Jul 2022 09:19:50 GMT

Thanks for letting us know rafal_adamczyk!