topic Re: Play button not working in production QlikView QMC in QlikView

Play button not working in production QlikView QMC

Bluenight — Mon, 26 Jan 2026 21:26:37 GMT

Has anyone experienced a situation where they were unable to run jobs off the QMC yet all services were showing running normally? I would hit the play button then about 5-10 seconds later it would kick back on not run the task. However once i reset the QDS, QMS the job I had earlier attempted to play would run.

Can you provide fix, and root cause if it's isolated to something specific?

Thank you,

Bluenight

Re: Play button not working in production QlikView QMC

BrunPierre — Fri, 02 Sep 2022 07:37:58 GMT

Hope this helps. Reload button is not working in Qlikview Server

Re: Play button not working in production QlikView QMC

Maria_Halley — Fri, 02 Sep 2022 10:24:58 GMT

@Bluenight

Can you tell us what version you are using?

Below is a link to an article that have some causes and resolutions for this issue.

https://community.qlik.com/t5/Knowledge/QlikView-Tasks-and-reloads-do-not-trigger-are-queued-or-give/ta-p/1710798

Re: Play button not working in production QlikView QMC

Chip_Matejowsky — Fri, 02 Sep 2022 11:33:50 GMT

Hi @Bluenight,

Your description to me sounds like the QMS and QDS are having communication issues and lost synchronization. What type of QlikView Server environment are you running - QDS cluster? QMS running on a separate server than QDS?

Best Regards

Re: Play button not working in production QlikView QMC

Chip_Matejowsky — Fri, 30 Sep 2022 11:10:45 GMT

Hi @Bluenight,
Can you provide an update?

Best Regards

Re: Play button not working in production QlikView QMC

Bluenight — Wed, 14 Sep 2022 17:04:02 GMT

Hi Chip,

It was very strange we could not hit the play button so I had to stop/start the Qlik Service Dispatcher, QDS, QMS.

After the various services were back online, all the jobs I had attempted to kick off earlier would start. However the QMC would still not respond to any new start requests. We repeated the stop/start process multiple times and then it just all of a sudden started working again. We still don't know the root cause.

Re: Play button not working in production QlikView QMC

Chip_Matejowsky — Fri, 30 Sep 2022 11:11:02 GMT

Hi @Bluenight,

What type of QlikView Server environment are you running - QDS cluster? QMS running on a separate server than QDS?

Best Regards